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Home » business coaching

Articles Tagged with ''business coaching''

leadership

Kenny Chapman: Improving leadership effectiveness

Key characteristics of successful leaders.
Kenny Chapman
April 4, 2023

In order to be an effective leader, you need to first understand what leadership actually is. Many people mistakenly believe that leadership is simply overseeing a group or organization. However, there's much more to it than that. Effective leaders possess a number of qualities that allow them to successfully navigate through challenges and inspire others to do the same.


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lead generation

Mike Disney: Become the authority to the right audience

Stand out from competitors by becoming the authority and educating your customers.
Michael Disney
March 9, 2023

The ultimate goal when developing your home service company’s best practices for sales and lead generation is to become the only opportunity or alternative your customers see.


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boost review scores

Matt Michel: 9 simple communication tips to boost review scores

These simple steps are essential to creating happy, repeat customers.
Matt Michel
Matt Michel
March 7, 2023

You may be the best technical plumber in town, but you will earn poor reviews and bad word-of-mouth if you cannot communicate well. Here are nine simple steps you can take to improve your communication skills. Almost all of them are non-verbal.


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Hitting the target

Kenny Chapman: How to move forward despite past mistakes

Letting go of past mistakes is essential for continued success.
Kenny Chapman
March 3, 2023

Are you struggling to move on from past mistakes? Many leaders in the trades find themselves in this position at some point in their careers. It can be difficult to let go of what's happened and focus on the future, but it's essential for your continued success. This month, I’m sharing some tips on how to move forward despite past mistakes.


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Business confidence, optimism essential to business growth

Kenny Chapman: Remaining confident in uncertain times

Business confidence, optimism essential to business growth.
Kenny Chapman
February 3, 2023

Businesses are facing major changes in the way they operate and the way they interact with clients, partners and suppliers. These changes, which are rooted in uncertainty, often challenge our business confidence as leaders at the highest level.


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Create a clear vision

Kenny Chapman: How to structure roles for a successful team

Create a clear vision and set out clear roles and responsibilities for your team members.
Kenny Chapman
January 5, 2023

Whether you’re bringing on new team members or looking to build a more cohesive group within your current team, the first box you need to check is whether or not you’ve clearly defined each role. This foundational step not only keeps everyone on the same page and working toward the same goals, it also makes your team easier to manage.


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Motivation is not about carrots or sticks

Kenny Chapman: Motivation is not about carrots or sticks

It’s time to move beyond these old approaches.
Kenny Chapman
December 2, 2022

Motivation. It’s something we all need and want, but that’s where the commonality ends. Each of us needs different things to motivate us to get things done. That means that when you talk about motivation, you need to know what kind of motivation your specific team member is interested in and what they will best respond to.


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make important decisions

Kenny Chapman: Decision fatigue dragging you down?

6 ways to overcome it.
Kenny Chapman
November 3, 2022

When faced with decisions, we humans are wired to seek out patterns to help make our choices. However, when we're faced with countless decisions — many of which do not offer a pattern to follow — we tend to develop what's called "decision fatigue."


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Fun is what brings new team members and customers

Kenny Chapman: 5 ways to make your business more fun and profitable

Fun is what brings new team members and customers, and gets referrals from both.
Kenny Chapman
October 5, 2022

Many people run a business because they love to create and share with others. Others are driven to earn money. Some are driven by respect from others and ego. But sometimes, all it takes to run a fun and profitable business that people enjoy is to change the way you think about it.


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maximize your revenue

Matt Michel: Nine ways to maximize your revenue

How much money are you leaving on the table?
Matt Michel
Matt Michel
September 7, 2022

The most expensive part of plumbing service is getting the phone to ring and the truck to the job. Once there, every additional dollar past breakeven helps cover the monthly overhead nut. Once this is covered, it falls straight to the bottom line. So, how can you maximize revenue? Here are nine ways to boost your average tickets.


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