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Home » business coaching

Articles Tagged with ''business coaching''

Hitting the target

Kenny Chapman: How to move forward despite past mistakes

Letting go of past mistakes is essential for continued success.
Kenny Chapman
Kenny Chapman
March 3, 2023

Are you struggling to move on from past mistakes? Many leaders in the trades find themselves in this position at some point in their careers. It can be difficult to let go of what's happened and focus on the future, but it's essential for your continued success. This month, I’m sharing some tips on how to move forward despite past mistakes.


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Business confidence, optimism essential to business growth

Kenny Chapman: Remaining confident in uncertain times

Business confidence, optimism essential to business growth.
Kenny Chapman
Kenny Chapman
February 3, 2023

Businesses are facing major changes in the way they operate and the way they interact with clients, partners and suppliers. These changes, which are rooted in uncertainty, often challenge our business confidence as leaders at the highest level.


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Create a clear vision

Kenny Chapman: How to structure roles for a successful team

Create a clear vision and set out clear roles and responsibilities for your team members.
Kenny Chapman
Kenny Chapman
January 5, 2023

Whether you’re bringing on new team members or looking to build a more cohesive group within your current team, the first box you need to check is whether or not you’ve clearly defined each role. This foundational step not only keeps everyone on the same page and working toward the same goals, it also makes your team easier to manage.


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Motivation is not about carrots or sticks

Kenny Chapman: Motivation is not about carrots or sticks

It’s time to move beyond these old approaches.
Kenny Chapman
Kenny Chapman
December 2, 2022

Motivation. It’s something we all need and want, but that’s where the commonality ends. Each of us needs different things to motivate us to get things done. That means that when you talk about motivation, you need to know what kind of motivation your specific team member is interested in and what they will best respond to.


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make important decisions

Kenny Chapman: Decision fatigue dragging you down?

6 ways to overcome it.
Kenny Chapman
Kenny Chapman
November 3, 2022

When faced with decisions, we humans are wired to seek out patterns to help make our choices. However, when we're faced with countless decisions — many of which do not offer a pattern to follow — we tend to develop what's called "decision fatigue."


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Fun is what brings new team members and customers

Kenny Chapman: 5 ways to make your business more fun and profitable

Fun is what brings new team members and customers, and gets referrals from both.
Kenny Chapman
Kenny Chapman
October 5, 2022

Many people run a business because they love to create and share with others. Others are driven to earn money. Some are driven by respect from others and ego. But sometimes, all it takes to run a fun and profitable business that people enjoy is to change the way you think about it.


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maximize your revenue

Matt Michel: Nine ways to maximize your revenue

How much money are you leaving on the table?
Matt Michel
Matt Michel
September 7, 2022

The most expensive part of plumbing service is getting the phone to ring and the truck to the job. Once there, every additional dollar past breakeven helps cover the monthly overhead nut. Once this is covered, it falls straight to the bottom line. So, how can you maximize revenue? Here are nine ways to boost your average tickets.


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Overcoming roadblocks

Kenny Chapman: Overcoming roadblocks to find new ways of doing things

Be willing to do what others will not
Kenny Chapman
Kenny Chapman
September 2, 2022

It's easy to fall prey to mediocrity. But, when you’re willing to put in the hard work and do what many people will not do, you'll find that the payoff is well worth it.


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training

Matt Michel: 8 steps of feature/benefit training

Start small and watch the sales flow.
Matt Michel
Matt Michel
August 4, 2022

You would never send your plumbers into the field without training and tools, right? What about the necessary sales training? Here is a simple 8-step approach that you can weave into your weekly service meetings to boost your team’s effectiveness in promoting add-ons.


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Team members

Kenny Chapman: Team members — the greatest asset of all

Consistently invest in your employees.
Kenny Chapman
Kenny Chapman
August 2, 2022

At the end of the day, if you want your business to be truly successful, you need to look after your people — that means giving them the tools to succeed, the resources they need to perform and a clear vision of where they’re going.


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    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
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  • EMAGAZINE
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