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Home » business coaching

Articles Tagged with ''business coaching''

Brand name written over black paper background with white and blue wooden colored pencils. 3D illustration.
Service Plumbing Pros | Matt Michel

Six things that matter about your branding

Best practices for building a brand image in your market.
Matt Michel
Matt Michel
September 11, 2024

Developing a strong brand can significantly impact your plumbing company by making it more familiar and less intimidating to consumers. This can lead to more calls and reduced marketing costs. Here are six important factors to consider when building a brand and brand image in your market.


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Network of colorful pins connected with a line. High angle view. 3D render.
The Blue Collar Coach | Kenny Chapman

The importance of processes in the home services trades

Processes can provide the structure and consistency needed for growth and success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
September 10, 2024

Processes are the third component of our success strategy — organizational charts, scorecards, and processes. Two months ago, I began a three-part series to focus on each of them. This month, we are going to bring that strategy full circle by discussing processes.



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Happy team of architects hugging in a circle at a construction site smiling and wearing helmets.
Guest Editorial | Kevin Hill

Leadership tips and best practices

Build your best team.
Kevin Hill
Kevin Hill
August 14, 2024

When we hear about a 'dream team,' our minds envision the perfect basketball team or a group of highly skilled attorneys assembled for a high-profile legal matter. But creating a team that consistently delivers great results shouldn't be limited to sports or legal teams.


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Close up of saleswoman doing the checkout using a credit card reader and smartphone at a garden center. **DESIGN ON CREDIT CARD WAS MADE FROM SCRATCH BY US**
Service Plumbing Pros | Matt Michel

How should you handle merchant service fees?

Quit looking at merchant service fees as an expense.
Matt Michel
Matt Michel
August 9, 2024

Some customers prefer using credit cards, but accepting them means paying merchant service fees. Contractors may offer cash discounts or add an upcharge, so consider how to handle merchant services.


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Business concepts, evaluation and assessment

How scorecards help level-up your team.

Scoring for success
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
August 7, 2024

Last month, I introduced the core elements of our training: organizational charts, scorecards, and processes. These form the foundation of your business, providing clarity and accountability. This month, we'll focus on scorecards and how they contribute to team success.


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0724 PM Matt Michel column feature image: People and modern technology connection.
Service Plumbing Pros | Matt Michel

6 groups every plumber should join

The benefits of networking.
Matt Michel
Matt Michel
July 10, 2024

Plumbers are typically independent and work alone from a service truck, but there are significant benefits to joining groups. These can include learning from peers and expanding your customer base. Consider joining these six groups as a plumber.


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Organizational chart using multi-colored human figures
The Blue Collar Coach | Kenny Chapman

How organizational charts accelerate team efficiency

A game plan for success.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
July 2, 2024

Our training at The Blue Collar Success Group focuses on three crucial areas: scorecards, processes, and organizational charts. These components are essential for clarity, motivation, and accountability. This month, we will focus on organizational charts.


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Smiling construction worker shaking hands with supervisor while standing in building in construction process.
Service Plumbing Pros | Matt Michel

4 things you must do to justify a higher price

Best practices for earning more revenue.
Matt Michel
Matt Michel
June 10, 2024

In every market, some companies offer low-priced products, while others offer high-priced premium products. If you want to justify a higher price, here are four things you must do.


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Businessmen in casual dress having a discussion.
The Blue Collar Coach | Kenny Chapman

Shifting leadership styles from field to office

A guide for growing managers.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
June 4, 2024

I have a question for all my fellow leaders in the trades: How well do you remember the days when you were solely in the field?


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Diverse group of male and female business professionals talking together in corporate office lobby during social gathering.
Service Plumbing Pros | Matt Michel

Networking for commercial plumbers

Nine ways to build key relationships.
Matt Michel
Matt Michel
May 7, 2024

Larry Taylor, a renowned contractor, believed that networking is the key to commercial sales. Business is built on relationships, and networking helps build them. Here are nine ways to network effectively.


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