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Home » business coaching

Articles Tagged with ''business coaching''

Motivation is not about carrots or sticks

Kenny Chapman: Motivation is not about carrots or sticks

It’s time to move beyond these old approaches.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
December 2, 2022

Motivation. It’s something we all need and want, but that’s where the commonality ends. Each of us needs different things to motivate us to get things done. That means that when you talk about motivation, you need to know what kind of motivation your specific team member is interested in and what they will best respond to.


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make important decisions

Kenny Chapman: Decision fatigue dragging you down?

6 ways to overcome it.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
November 3, 2022

When faced with decisions, we humans are wired to seek out patterns to help make our choices. However, when we're faced with countless decisions — many of which do not offer a pattern to follow — we tend to develop what's called "decision fatigue."


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Fun is what brings new team members and customers

Kenny Chapman: 5 ways to make your business more fun and profitable

Fun is what brings new team members and customers, and gets referrals from both.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
October 5, 2022

Many people run a business because they love to create and share with others. Others are driven to earn money. Some are driven by respect from others and ego. But sometimes, all it takes to run a fun and profitable business that people enjoy is to change the way you think about it.


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maximize your revenue

Matt Michel: Nine ways to maximize your revenue

How much money are you leaving on the table?
Matt Michel
Matt Michel
September 7, 2022

The most expensive part of plumbing service is getting the phone to ring and the truck to the job. Once there, every additional dollar past breakeven helps cover the monthly overhead nut. Once this is covered, it falls straight to the bottom line. So, how can you maximize revenue? Here are nine ways to boost your average tickets.


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Overcoming roadblocks

Kenny Chapman: Overcoming roadblocks to find new ways of doing things

Be willing to do what others will not
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
September 2, 2022

It's easy to fall prey to mediocrity. But, when you’re willing to put in the hard work and do what many people will not do, you'll find that the payoff is well worth it.


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training

Matt Michel: 8 steps of feature/benefit training

Start small and watch the sales flow.
Matt Michel
Matt Michel
August 4, 2022

You would never send your plumbers into the field without training and tools, right? What about the necessary sales training? Here is a simple 8-step approach that you can weave into your weekly service meetings to boost your team’s effectiveness in promoting add-ons.


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Team members

Kenny Chapman: Team members — the greatest asset of all

Consistently invest in your employees.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
August 2, 2022

At the end of the day, if you want your business to be truly successful, you need to look after your people — that means giving them the tools to succeed, the resources they need to perform and a clear vision of where they’re going.


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One of the most challenging tasks managers face is terminating an employee.

Matt Michel: 9 times you should fire someone

Don’t put off a difficult task when it becomes necessary.
Matt Michel
Matt Michel
July 11, 2022

One of the most challenging tasks managers face is terminating an employee. It is never easy, but sometimes necessary. What is all too easy is putting it off when it does become necessary.


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Strategies for overcoming distractions

Kenny Chapman: Top distraction traps holding you back

Strategies for overcoming distractions.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
June 7, 2022

From being able to get things done to staying on track, distractions can sabotage productivity in ways that we don’t even realize.


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inflationary economy

Matt Michel: 11 ways to deal with price complaints in an inflationary economy

Best practice tips for dealing with customer objections.
Matt Michel
Matt Michel
June 6, 2022
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