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Home » business coaching

Articles Tagged with ''business coaching''

Focus on items that will produce best results in your business

Time management is a myth.
Kenny Chapman
June 26, 2014

Learn to focus on the things that will produce the best results.


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Close more sales

An Option Sheet is exactly what the title implies.
Kenny Chapman
May 21, 2014

Option Sheets are a communication tool between technician and customer.


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Should you promote or hire?

Strategic planning and clarity will help in staffing decisions.
Kenny Chapman
April 22, 2014

We tend to think because someone is exceptional at sales, he will automatically be an effective manager.


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Technicians are your brand

Effective communication is the backbone of great customer service.
Kenny Chapman
March 17, 2014

Every contractor understands the importance of having a strong, easily recognizable brand. Companies that develop exceptional brands outperform companies with a mediocre brand every day, regardless of their field.


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The value of raving fans

Make good customer service great.
Kenny Chapman
February 20, 2014

One of the greatest business management gurus of our time, Ken Blanchard, wrote a book several years ago with Sheldon Bowles titled “Raving Fans.” It was written in the same style as many of Blanchard’s books over the years: almost painfully simple, yet so applicable.


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Mediocrity: The business growth killer

Why do certain companies seem to grow and prosper while others constantly struggle?
Kenny Chapman
January 23, 2014

At some point, we’ve all noticed that certain companies seem to grow and prosper despite outside challenges they’re faced with, while others constantly struggle. This is true in our own industry as well as just about any industry that comes to mind, regardless of market.


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Urgency for your business in the New Year

Keep positive momentum in your business by avoiding the emergency crisis pitfall.
Kenny Chapman
December 19, 2013

When we reach this time of year, it seems that everyone is talking about resolutions and how the next 12 months can be the greatest year yet. Conversations tend to focus on budgets and goals; we revisit mission statements and the values that our companies represent.


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Play to win

It's your choice to succeed or fail in business.
Jim Hamilton
April 19, 2013
It’s April and your first quarter is behind you. Are you ready for your second quarter? Are you playing to win?
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Plan a break

Kenny Chapman
December 1, 2012
Spending time away from work can give you a new perspective.
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It's not about the product

Kenny Chapman
November 1, 2012
Your team needs to believe in your company and the services it provides to close the sale.
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