QSC says goodbye to Charlie Wallace Happy trails to Charlie Wallace. Jack Sweet March 10, 2016 QSC chief spearheaded the Business Coaching Program.Read More
Five steps to effective follow up It’s no secret that customer service is one of the most critical factors when it comes to creating differentiation between your own company and the never-ending sea of competition. Kenny Chapman February 17, 2016 Make your client feel like your Valentine.Read More
Profiting from contractor ride-alongs Do you ever wonder if your technicians and salespeople are doing what you want them to be doing in the field? Kenny Chapman January 20, 2016 Additional opportunities exist on every call. Read More
Sales and marketing simplified in three steps Kenny Chapman November 24, 2015 Three steps that will make an impact on your bottom line. Read More
QSC’s Charlie Wallace to retire in March 2016 October 20, 2015 QSC CEO and Vice President Charlie Wallace has announced his plans to retire in March 2016.Read More
Eight marketing mistakes Kenny Chapman August 25, 2015 Avoid these errors and improve your profitability.Read More
Bring marketing and sales together for satisfied clients Kenny Chapman July 20, 2015 Avoid the sea of sameness. Read More
A perfect union of sales and marketing systems Kenny Chapman June 22, 2015 Successful sales and marketing systems are critical for service business success. Read More
Stop losing customers Kenny Chapman June 2, 2015 Create a service experience that prevents them from straying.Read More
How to Increase online reviews Why don’t more reviews get posted online? Kenny Chapman April 27, 2015 Help your techs become comfortable asking for reviews.Read More