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Home » business coaching

Articles Tagged with ''business coaching''

Tom Masters
Guest Editorial

Tom Masters: Hiring the right employee for your plumbing business

Good help is hard to find, but these tips can help you reel in the best job candidates.
Tom Masters
August 15, 2019

When you’re searching for a new, skilled employee, it’s easy to think you might never find the right candidate.


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Matt Michel

Matt Michel: 8 steps to service recovery

Ways to handle upset customers and recover.
Matt Michel
Matt Michel
August 14, 2019

Contrary to popular belief, the customer is not always right. However, right or wrong, the customer is always the customer.


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Kenny Chapman: Decide what not to do

Reflect on your goals and vision.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
August 12, 2019

More than ever, you are inundated with options, activities, new technologies and decisions to be made.


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Al Levi

Al Levi: No such thing as accidental company culture

Five ways to improve your company culture.
7 Power Blog
Al Levi
August 5, 2019

I’ve been incredibly lucky to work with some great contractors over the years. I shared what I had learned along the way at my own company, and I brought those insights and systems to their companies to help them grow and succeed.


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Kenny Chapman: Executing your real business vision

Ensure your vision statement has purpose.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
July 11, 2019

You’ve probably heard a lot about mission and vision statements if you’ve ever listened to business podcasts, taken a class or read about entrepreneurship.


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Al Levi

Al Levi: Delivering poop sandwiches

Constructive criticism is a myth — don’t mix praise and critiques.
7 Power Blog
Al Levi
July 8, 2019

I got an email from a client the other day that instantly reminded me of how I once delivered “poop sandwiches” to my own employees.


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Matt Michel

Matt Michel: A dozen mistakes to avoid when wrapping a truck

Trucks are mobile billboards that can drive brand awareness, brand safety and calls.
Matt Michel
Matt Michel
June 12, 2019

One of the greatest financial assets of a plumbing company is its fleet of service vehicles. Most plumbers treat these as a necessary expense, seeking to minimize their outlays. This is a mistake.  Trucks are mobile billboards that can drive brand awareness, brand safety and calls.  The following is a list of 12 mistakes plumbing contractors frequently make in their truck ID programs.


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Kenny Chapman: Accountability-based leadership can be disastrous

Self-accountability is crucial to building a positive, productive culture.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
June 12, 2019

Accountability is an interesting word. On one hand, it has a positive connotation as something that helps grow a thriving company, but it can also have a negative connotation. It can be associated with blame, punishment and negative consequences.


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Al Levi

Al Levi: Doing good, ending badly

Sometimes doing what feels right can be problematic for the company.
7 Power Blog
Al Levi
June 10, 2019

I’m lucky enough to work with a lot of good-hearted contractors. What I know is contractors in general, despite the skewed view of the media to the contrary, want to do the right thing for their customers and their community.


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Marketing

Matt Michel: 8 steps to better marketing

There is a proven process that gets better results.
Matt Michel
Matt Michel
May 14, 2019

It sounds simple, but few marketing efforts begin with a clearly defined objective. What, specifically, do you want to accomplish?


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