Articles Tagged with ''business coaching''

Plumbing is what you do. It’s what you are good at. You are proud of that LMP designation, and should be. Now, it’s time to stop plumbing. 

Right now, there is a lot of confusion in the world. People don’t necessarily know which “experts” to trust or what to believe. 

One of the most common things I see when I begin my work with a new contracting client is the resistance to train employees. 

The coronavirus has captured most of the discussion in the trade press since the lockdowns began. It should have — it’s been the overriding event. 

I’ve been studying human performance (specifically peak performance) for years in individuals and organizations. 

What is finally going to fix things at your company? 

Allow your internal team to help you evaluate your phone scripts to better reflect the words and attitudes that meet your shared goal.

There are a lot of reasons for pessimism in 2020. The country is divided. 

Even though we all understand change is a constant part of life and business, there has been a surplus of it (paired with uncertainty) lately. 

“Hire willing people and provide them the skills — as opposed to hiring spoiled, experienced people with skills and behavior problems.”