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Hire me

A veteran’s guide to recruiting former service members to the trades

Hiring veterans can help contractors gain a competitive edge during the labor shortage.

November 11, 2021

The shortage of skilled labor in the trades and service industries was already a chronic problem when COVID-19 emerged. The disruptions and economic consequences of the pandemic have exacerbated the issue and made it a national crisis.

Call Center

Coach's Corner: Involve your phone team in long-term planning

To reduce problems down the road, make the internal team an integral part of all plans.

July 1, 2020

Allow your internal team to help you evaluate your phone scripts to better reflect the words and attitudes that meet your shared goal.

Nexstar_Dave Boduch

Successfully navigating your business through COVID-19

A business blueprint for surviving the coronavirus pandemic.

Nexstar_Dave Boduch

April 7, 2020

As with everything in life and business, we have a choice to make. Are we going to be impacted by what’s going on around us, or are we going to have an impact on what’s going on around us?

The 2020 business planning season is right now

September 3, 2019

A strategic plan allows you to be proactive in controlling your business, instead of reactive.

Jim Hamilton: Stop losing your most important customers

June 14, 2019

How could you be losing your most important customers if you’re bending over backwards to ensure people get service completed on their schedule?

Jim Hamilton: Sound Processes = A Sound Business

To run a successful business, you need to determine and implement processes that everyone in your company understands.

March 1, 2019

You pull up to your business at 7:00 a.m. and see that your service trucks have already left.

Jim Hamilton: How does a business improve?

Staying ahead of the curve takes effort – continuous effort.

January 28, 2019

Said differently, a business must create and maintain a culture of continuous improvement.

Jim Hamilton: The difference between goals and systems

October 25, 2018

Focus on the process for achieving sustainable results — not just the results themselves.

Jim Hamilton: 3 steps to making a sale

July 26, 2018

Reviewing and improving your sales process should be repeated throughout the year.

Jim Hamilton: How much money do you need to retire?

April 30, 2018

Find out how much money you need to retire.

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