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Home » Topics » Columns

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Kenny Chapman: When price doesn't matter

Don’t let fear rule.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
March 12, 2019

Price is a topic everyone wants to discuss and everyone has an opinion about, and you are probably wondering why I am even implying there is a circumstance when price doesn’t matter. Before you start thinking I’m crazy, let me explain.


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Dan Holohan: Why my hair is brown

It pays to trust the professionals.
Dan Holohan
March 12, 2019

I’m 69 years old and my hair is as brown as it was when I was a teenager. A bit of it, mostly around my ears and the back of my neck, sneaks in as gray, but some Russian barber just buzzes those stray hairs away and I’m back to being a young fella again. I like the Russian barbers.


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John Siegenthaler: 5 more products the hydronics industry needs

These products would help fill needs within the hydronics market.
John Siegenthaler 200x200 author headshot on a white background.
John Siegenthaler, P.E.
March 11, 2019

In last month’s Hydronics Workshop column I described five devices that would, in my opinion, improve and expand the North American hydronics industry.  Here’s my “wish list” from that column:


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Al Levi

Al Levi: Nepotism: Keeping it all in the family

How to avoid the pitfalls of bringing family members into the family business.
7 Power Blog
Al Levi
March 11, 2019

When I was the last of the three brothers to enter the family business, my dad said to me, “I owe you an opportunity, not a guarantee.”


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Julius Ballanco: Drinking foundtain or bottle filler

What should the plumbing code mandate regarding a drinking fountain?
Julius Ballanco white background 200x200 headshot
Julius Ballanco P.E., CPD
March 8, 2019

As a backpacker, the most important item I carry in my backpack is water. I start each morning of a hike with three liters of water; two in my bladder and one in my bottle. The water bottle looks like any typical water bottle that people carry.


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Jim Hamilton: Sound Processes = A Sound Business

To run a successful business, you need to determine and implement processes that everyone in your company understands.
Jim Hamilton
March 1, 2019

You pull up to your business at 7:00 a.m. and see that your service trucks have already left. 


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Marcia Barnes

Marcia Barnes: Plumbers can’t afford to ignore leads

To close more business, close the lead-management gap.
Marcia Barnes
February 26, 2019

When someone calls a plumber, they are usually doing so because they have an immediate need. Perhaps a pipe has burst or their running water is down to a trickle. Whatever the issue, the customer needs assistance — fast.


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Matt Michel

Matt Michel: 7 products for the modern plumber

Aging-in-place products provide homeowners many options.
Matt Michel
Matt Michel
February 26, 2019

The basics of plumbing may be timeless, but the products are changing as technology evolves and demographics shift. For the modern plumber who embraces opportunity, these products offer new and enhanced revenue streams. Here are seven you should offer.


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Kenny Chapman: Change your mindset to achieve your goals

How vs. who
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
February 26, 2019

I hope 2019 is off to a great start for you and your company. Regardless whether it’s going the way you want it to or not, I want you to think about what it would truly take to make the rest of 2019 the best year of your life. And as you examine that, don’t just think about how you are going to make that happen — think about who will help you get there.


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Dan Holohan: Pricing is Perception

Who doesn’t like a terrific deal?
Dan Holohan
February 26, 2019

We live on The Isle of Long, which means that if you throw a rock you’ll hit a large, chrome-plated diner. These palaces of gastronomy have just about anything you could want for any meal of the day and the food arrives on the table seconds after you decide what you want, and often even before.


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