David Ratliff has been in all facets of the plumbing industry for more than 40 years, including commercial and residential con-tracting. Ratliff served as vice president of a multi-million dollar HVAC and plumbing company. He then moved to training and teach-ing tech communication skills internationally for several years. Ratliff has been with Ultimate Technical Academy for more than 10 years, as developer and instructor of its fast-track plumbing service and maintenance program.