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Home » Topics » Columns

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lightning strike

Setting Up a Failproof System with an Air-to-Water Heat Pump and Boiler

Many air-to-water heat pumps now include hydronic-side components and system-level controls, but installers still need a backup plan when those controls go down.
John Siegenthaler 200x200 author headshot on a white background.
John Siegenthaler, P.E.
August 12, 2026

Many air-to-water heat pumps are combined with boilers. In retrofit projects, it’s likely an existing boiler; in new projects, it’s likely a mod/con boiler. The boiler can provide supplemental heat during very cold weather. It can also serve as a backup heat source should the heat pump become inoperable.


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Kristen PM Column Graphic

Water Goes Where It Wants To

The job of this industry is to make sure it has fewer chances to get there.
Kristen Bayles 200x200 headshot
Kristen R. Bayles
July 31, 2026

Water doesn’t care about travel plans or escaping the Alabama heat, or whether the right contractor is available before Monday morning. It finds the weak point, and if that weak point goes unnoticed long enough, a small issue can become a much bigger one.


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hydronics systems
Hydronics Workshop | John Siegenthaler

Improving Hydronic Efficiency

Watts the problem?
John Siegenthaler 200x200 author headshot on a white background.
John Siegenthaler, P.E.
July 27, 2026

Upcoming DOE regulations and rising energy costs are creating new opportunities to improve hydronic distribution efficiency through smarter circulator strategies.


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Old Faithful Inn

Old Faithful Inn, Yellowstone National Park

Historic charm, noisy pipes and hydronic curiosity at Yellowstone's Old Faithful Inn.
Scott Secor
Scott Secor
July 23, 2026

What happens when a heating contractor spends three nights in one of America's most iconic historic hotels? Scott Secor shares observations on the Old Faithful Inn's hydronic heating system, from ornate cast-iron radiators to noisy TRVs and the questions they raised.


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Quality Heating Cooling Plumbing & Electric team

Serving Beyond the Service Call: Building a People-First Trades Business

Why human connection, not hustle or hype, is the real differentiator in residential HVAC and plumbing
Chris Lollini circle headshot updated 200x200
Chris Lollini
Cassie Pound
Cassie Pound
July 22, 2026

In a business driven by efficiency and productivity, Cassie Pound believes the greatest competitive advantage is human connection. Learn how her people-first approach to leadership, hiring and customer service has built a culture of trust that extends far beyond the service call.


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Building contractor looking at data on his laptop

Plugging the Leaks: How to Fix the Data Gaps in Your Plumbing Business

Phil Hotarek 200x200 headshot
Phil Hotarek
July 21, 2026

Understanding where business intelligence leaks occur can help contractors improve cash flow, strengthen margins and make smarter operational decisions.


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Leading the next gen warehouse
The Blue Collar Coach | Kenny Chapman

The Next Level Leader: Building a Company That Runs Without You

Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
July 16, 2026

The next-level leader does not do everything. They build the people and the systems that make everything work, long after they step away from the day-to-day.


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Plumber with cell phone

Driving Growth in Plumbing Today

Labor shortages and changing regulations are reshaping the industry, making adaptability a competitive advantage
Tim house headshot
Tim House
July 13, 2026

Contractors who continue to grow will be the ones who stay informed, embrace training, and prepare to move in the direction that the industry is heading.


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Plumber working on pipe

Funding the Future: Smart Financing Strategies for Plumbing and Mechanical Contractors

Christopher Cornella Headshot
Christopher Cornella
July 9, 2026

Whether you're looking to acquire a retiring owner's book of business or simply need working capital to bridge the gap between completing a job and getting paid, understanding your financing options is one of the most important business skills you can develop.


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News filming studio image

The TV Strategy That Builds Trust and Makes the Phone Ring

Heather Ripley
Heather Ripley
July 7, 2026

TV ads can build awareness, but earned media builds trust. Learn how a strong public relations strategy can position your company as the local expert, increase credibility, and keep your business top of mind when customers need to make a call.


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