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Plumbing and mechanical professionals bear more responsibility than often recognized. They ensure building safety, function, and peace of mind for occupants. Every installation, service, or check involves managing expectations, reducing risks, and building trust.

Advances in hardware and software open the door to future-proof projects, maximize resources and unlock new efficiencies. Here are three ways plumbing and mechanical contractors can use technology to get more done despite the industry’s shortage of skilled labor.

Gen Z is reshaping the workforce by opting for trades like plumbing instead of costly four-year degrees. With rising tuition and student debt, they’re seeking immediate job opportunities, which presents a tremendous opportunity for our industry. If you're not tapping into their potential, you're missing out.

In the trades, apprenticeships form the basis for skill development, but the concept should extend beyond entry-level roles to become a lifelong approach to leadership.

Today, AI is changing how people search for services and solve problems. But does this spell the end for traditional local SEO? Not quite. Instead, it signals that plumbing and HVAC businesses must evolve to thrive in an AI-driven world.

Walking into the bathroom of my childhood home, I recall spilling my mom’s dark red nail polish on the white tile floor. Sitting on the edge of the bathtub, I held the flashlight for my dad while he fixed a leaky pipe under the sink.

Jobs like yours are dangerous. You knew when you started your career that you and your crew would be at risk of injury most days. But you were willing to take the chance anyway because you love what you do. As a contractor, you also know that without proper safety training, everyone on your team is a sitting duck waiting for a life-changing injury.

There is a fine line between running a profitable business and taking advantage of customers; ethics, values, transparency and consistency are the standout factors that make sure you’re riding the right side of the line.

Small businesses can attract new talent by allowing employees to share in the company's success. Offering phantom stock and profit-sharing can help employees feel valued and invested, moving beyond just earning a paycheck.

In the plumbing and HVAC industry, equipping your team with essential skills is crucial. As a general manager, I've seen how investing in training transforms apprentices into top performers, creating a skilled and adaptable workforce.