• Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
  • ENGINEERS
  • RADIANT & HYDRONICS
  • INSIGHTS
  • MEDIA
  • RESOURCES
  • EMAGAZINE
  • SIGN UP!
cart
facebook instagram twitter linkedin youtube
  • CONTRACTORS
  • BATH & KITCHEN PRO
  • BUSINESS MANAGEMENT
  • HIGH EFFICIENCY HOMES
  • TECHNOLOGY
  • WATER TREATMENT
  • PMC COLUMNS
  • PMC COLUMNS
  • Dave Yates: Contractor’s Corner
  • John Siegenthaler: Hydronics Workshop
  • Kenny Chapman: The Blue Collar Coach
  • Matt Michel: Service Plumbing Pros
  • Scott Secor: Heating Perceptions
  • ENGINEERS
  • CONTINUING EDUCATION
  • DECARBONIZATION | ELECTRIFICATION
  • FIRE PROTECTION
  • GEOTHERMAL | SOLAR THERMAL
  • PIPING | PLUMBING | PVF
  • PME COLUMNS
  • PME COLUMNS
  • Christoph Lohr: Strategic Plumbing Insights
  • David Dexter: Plumbing Talking Points
  • James Dipping: Engineer Viewpoints
  • John Seigenthaler: Renewable Heating Design
  • Lowell Manalo: Plumbing Essentials
  • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
  • RADIANT COMFORT REPORT
  • THE GLITCH & THE FIX
  • INSIGHTS
  • CODES
  • GREEN PLUMBING & MECHANICAL
  • PROJECT PROFILES
  • COLUMNS
  • SPONSOR INSIGHTS
  • COLUMNS
  • Codes Corner
  • Natalie Forster: Editorial Opinion
  • Guest Editorial
  • MEDIA
  • PODCASTS
  • VIDEOS
  • WEBINARS
  • RESOURCES
  • INDUSTRY CALENDAR
  • DIRECTORIES
  • EBOOKS
  • PM BOOKSTORE
  • CE CENTER
  • MARKET RESEARCH
  • CLASSIFIEDS
  • EMAGAZINE
  • EMAGAZINE
  • ARCHIVE ISSUES
  • CONTACT
  • ADVERTISE
  • PME EMAGAZINE ARCHIVES
search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • EBOOKS
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
ColumnsGuest Editorial

Guest Editorial | John Akhoian

Plumbing contractors need to rethink recruiting to attract the next generation

How contractors should handle the rising costs to acquire leads.

By John Akhoian
Now Hiring sign hanging outside a building.

Image Source: wingedwolf / iStock / Getty Images Plus

February 21, 2025

As anyone who has recently had to hire a plumber or other skilled tradesman knows, finding a professional with the bandwidth to see you quickly in an emergency is fast becoming a difficult proposition.

That’s because the number of skilled trades workers in the market has steadily declined since the early 2000s - when the first of the Baby Boomers began retiring. In fact, the U.S. Bureau of Labor Statistics estimates there will be 42,600 openings for plumbers, pipefitters and steamfitters projected for each year from 2022 to 2032.

As a plumbing contractor, you can either cross your fingers and hope you can find enough qualified employees to fill your openings, or you can take the bull by the horns and be proactive. That means rethinking how you recruit, providing a better pay structure and offering more apprenticeships in order to meet the coming demand.

How We Got Here

First things first, we need to consider how recession-resistant plumbing is and act accordingly.

Plumbing is an absolute need for most families and business owners. Having become accustomed to indoor plumbing as a society, the days of boiling water from an outside water source or using an outhouse are over.

Even when we’re “roughing it,” many weekend campers demand there be bathrooms and showers nearby.

So, we’re not going to lessen the work to get out of this situation. We are going to need plumbers, and we’re going to need them quickly.

The reason we’re not training plumbers—or anyone else in most of our skilled trades positions—is because we’ve spent decades telling our children that a college degree was the only way to earn money. We have stopped exposing them to how fulfilling a job in the trades can be, particularly for young people who like to work with their hands, or for those who don’t have the money to attend college.

But, with college becoming more and more expensive every year and with student loans fast becoming an albatross around the necks of students, many young people are reconsidering college’s return on investment.


You should also reconsider where you post jobs. Younger workers are more likely to become interested in your company by watching videos on TikTok or Instagram than they are by scanning help-wanted ads on Indeed or LinkedIn.

Always Be Recruiting

Now it is past time that we start reintroducing the trades to our high school students and start thinking of ways we can attract Gen Z to fill these roles.

Read More Guest Editorials

If you’re still expecting to fill your open positions by simply posting a job title and a list of qualifications on traditional online job boards, you soon won’t be able to fill these jobs. You may already have this problem, particularly in smaller markets.

If you are a plumbing company owner or a critical manager, you need to get out from behind the desk and over to the local high schools.

High schools often have career days where engineering firms, the military, accounting agencies and others show up to promote their professions. You need to show up to tout your benefits, as well.

Have some of your most enthusiastic master plumbers on hand to answer questions about on-the-job training, pay, benefits and company culture. They need to be outfitted in nice, new uniforms and it doesn’t hurt to have your most attractive trucks parked on the school grounds.

You should also reconsider where you post jobs. Younger workers are more likely to become interested in your company by watching videos on TikTok or Instagram than they are by scanning help-wanted ads on Indeed or LinkedIn.

And, while Gen Zers want a good paycheck, they are also interested in a good work-life balance. This generation doesn’t recall a time without the world at their fingertips, so they know their value. They want to work for a company that spends its capital on their training and offers them flexibility in the hours they work.

In an era where more homeowners want your plumbers to schedule time when they don’t have to take off from work, having flexible hours for your employees means you can also run flexible hours for your customers.

Offer the Right Pay and Benefits

Even though Gen Z wants to work for a business that has a positive company culture and offers flexibility, they still want to be paid well for their service.

It helps if you consistently monitor your competitors to ensure you are paying as much as, if not more than, what new hires are earning at their companies.

Younger generations also want good benefits. And that doesn’t just mean healthcare insurance. They also want to be provided with opportunities for growth and improvement.

That means offering them training on new technologies within your industry, giving them days off for wellness visits, providing them with gym memberships and offering them a chance for promotion.

Most Gen Zers leave their first job within the first three years of their hire date. But, if you keep an eye on the salaries and benefits you offer your team, your retention rate could be one of the best.

Consider Apprenticeships and On-the-Job Training

Training the next generation of plumbers is nothing new at Rooter Hero. Through our Hero University, we pay our trainees while they learn their trade using hands-on projects.

But you don’t need to be a large plumbing contractor to consider this approach.

Even if you only need one or two employees, you can offer them an apprenticeship program that pairs them with a master plumber who can take them under his or her wing.

Or, you could consider partnering with a training platform that provides online and virtual reality options that not only help you train new employees but can also offer ongoing training for your top performers. These programs allow your team to learn at their own pace and can be used to meet training goals.

But, if you want to meet the demand of your client base, you are going to have to rethink how you recruit the next generation of plumbers. Sitting idly by will result in your inability to fill open positions, which creates an inability to grow your business.

Plumbing is a stable profession that can provide employees with a good salary and benefits, and a nice place to work. We just need to join together to sing its praises in new and interesting ways to the next generation.

KEYWORDS: plumbing contractors recruiting skilled trades workforce development

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

John akhoian 200x200

John Akhoian is CEO of Rooter Hero, a plumbing and drain company serving locations across California, Nevada and Arizona. His mission is to help others maximize their careers and live fulfilling, comfortable lives, and he is the author of several books about achieving success in business, including, “Creating 99 Millionaires” and “The Secret to Real Wealth.” He also published his autobiography, “Temporarily Broken: The John Akhoian Story” in 2022. For more information, visit www.rooterhero.com.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Green Plumbing and Mechanical
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
  • March 2024 Women in Plumbing hero image of woman engineer overlayed by circle of hexagon shapes with numbers from 1 to 10

    Celebrating 10 Influential Women in the Plumbing Industry

    Celebrating Women's History Month and Women in...
    Plumbing News
    By: Nicole Krawcke
Subscribe For Free!
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

Bell & Gossett Illustrates Path to Net-zero at AHR Expo

Bell & Gossett Illustrates Path to Net-zero at AHR Expo

AI can boost efficiency and profitability for plumbing, HVAC contractors

AI can boost efficiency and profitability for plumbing, HVAC contractors

NIBCO Press Solutions

NIBCO Press Solutions

IPEX celebrates grand opening of new Florida distribution center

IPEX celebrates grand opening of new Florida distribution center

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Plumbing & Mechanical audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Plumbing & Mechanical or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • J.J. Keller CMV vehicles on road
    Sponsored byJ. J. Keller & Associates, Inc.

    The dash cam game-changer for small business safety

Popular Stories

The interior of a government building.

President Trump signs executive order promoting skilled trades and apprenticeships

Six tankless water heaters that feed the nutraceutical manufacturer’s operations.

How to deliver large volumes of hot water quickly and intermittently

Latin American plumber fixing a toilet in the bathroom.

Troubleshooting common airflow plumbing issues

PM BEMIS June 25 Free Webinar: Optimizing Plumbing Solutions for Single-Family, Multi-Family & Public Spaces

Events

November 13, 2024

Future Proofing MEP: Navigating the 2026 High Efficiency Water Heating Standards

Join our deep dive into DOE’s new standards so you can future-proof your MEP practice.

EARN: 0.1 ASPE CEU; 1 AIA LU/HSW; 0.1 IACET CEU*; 1 PDH

View All Submit An Event

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products

Download the FREE Water Conservation, Quality & Safety eBook: Plumbing Trends Increasing Safe Water Availability

Related Articles

  • Headlines

    World Plumbing Day underscores need to train next generation of plumbers

    See More
  • Headlines

    Bradford White and industry associations urge skilled trades employers to focus on recruiting next generation of talent

    See More
  • Male teacher helping a young college student with his work on a laptop while sitting with classmates at a table in a school cafeteria.

    Technology is necessary to recruit and train the next generation of home service employees

    See More

Events

View AllSubmit An Event
  • May 15, 2025

    From Legacy to Leadership: Preparing Your Home Services Business for the Next Generation

    On Demand Whether you're passing the torch to a family member or grooming current employees for leadership, preparing the next generation of leaders is key.
  • October 9, 2024

    Speed to Lead Accelerators: 3 Ways to Automate Lead Nurturing

    On Demand In this training, we'll be talking about 3 ways to quickly improve your speed to lead metric and make sure that you're booking every job opportunity possible this fall!
View AllSubmit An Event
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing

search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • EBOOKS
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!