You have to continually produce some measurable benefit to customers who call your company for their service and repair needs over what the competition offers.

I just completed a biannual ritual with the state of New Jersey — renewing my Master Plumber’s License.

Many PHC service contractors are receiving mail solicitations from a home warranty company trying to put together a contractor referral network.

I have been giving directions to contractors for over a quarter of a century because I have been down that road before.

There are three fundamental ways to increase revenues and profits without incurring extra costs.

Every service and repair business needs forms for doing business.

What method do you use for sizing fin-tube baseboard?

Answers to the Questions You’ve Been Asking

I just completed a biannual ritual with the state of New Jersey — renewing my Master Plumber’s License.

Let’s explore the pros and cons of outsourcing — using OPR to get things done at your company.