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Multifamily housing will remain a bright spot in residential construction this year and provide solid business opportunities for plumbing and heating contractors. In fact, one large developer foresees a “golden age of multifamily housing” in 2013 and 2014.

With all the time I spend on the road coaching and training technicians, I'm always impressed by the quality of people with whom I work.

Years ago, my friend, a noted industry specialist in heating and influential columnist in our trade, called me to complain that he had encountered a number of contractors who would call him up to seek his advice because they were in a bind.

Think back to your own business decisions. How many were costly and should have been better? You will naturally face many more critical decisions in the future. Some of them may be minor but many of them will determine your continued success and survival!

My friend, Jenni, was visiting from Scotland and had never been to Central Park, so I took her there for a long walk, a ride on the carousel and some wine at the boathouse. We sat outside.

Most of you reading this column consider yourselves heating professionals.

One of the most misunderstood components inside a boiler room is the barometric damper, which is used to control the draft inside a boiler.

I recently read an Internet posting asserting that heat pumps, both air-source and geothermal, should not be considered renewable energy heat sources.

If you happen to be superstitious, 2013 may be of concern for your life and your business.

When the busy seasons hit, most of us who work on the road are guilty of dashboard dining.