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Home » Topics » Columns

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Kenny Chapman

Kenny Chapman: Culture is more important than ever

Company culture impacts growth, profitability and customer service.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
May 7, 2020

With all the uncertainty in the world over the last few months, many people are reflecting upon what’s truly important in their lives and businesses. 


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Al Levi

Al Levi: It was working when I left!

Watch your callback ratios.
7 Power Blog
Al Levi
May 4, 2020

It was working when I left!” 


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heat pumps and buffer tanks

John Siegenthaler: Combining heat pumps with buffer tanks

Keep these tips in mind when the heat source is a single-speed ‘on/off’ device.
John Siegenthaler 200x200 author headshot on a white background.
John Siegenthaler, P.E.
April 16, 2020

Whenever a hydronic system is divided into several zones, it’s worth considering a buffer tank between the heat source and distribution system.


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Nicole Krawcke

Nicole Krawcke: Coronavirus and impacts to the plumbing industry

Contractors should be prepared for any outcome.
Nicole Krawcke head shot 2024
Nicole Krawcke
April 14, 2020

As I sit here writing this column on March 12, 10 more cases of COVID-19 were just confirmed in my home state of Michigan, bringing the state total to 12. 


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Matt Michel

Matt Michel: 18 ways to prevent being a victim of internal fraud

Ensure your company does not become a statistic.
Matt Michel
Matt Michel
April 13, 2020

The Association of Certified Fraud Examiners (ACFE) reported that 5% of all business revenue is lost to fraud, which is a huge number. 


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Dave Yates

Dave Yates: No gas for you!

Will we eventually evolve to an all-electric based PHVAC world?
Dave Yates
Dave Yates
April 10, 2020

Let’s turn back the hands of time to the 1970s, and gather round you youngsters born after 1980 because you’re not going to believe what mechanical contractors faced while fighting to keep their vehicles gassed up and on the road to service customer’s needs. 

 


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effective leaders

Kenny Chapman: Three areas of focus for effective leaders

People don’t work for companies, they work for people.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
April 8, 2020

Now that we have a few months of the new decade in the rearview mirror, let’s use this perfect opportunity to reflect upon a few key areas effective leaders must focus on. 


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Dan Holohan: The good doctor’s radiator

It’s a regular heating museum.
Dan Holohan
April 6, 2020

On Oct. 3, 1854, an industrious young man from New Haven, Connecticut, filed U.S. Patent No. 11,747. Stephen J. Gold called his patent “Improvement in Warming Houses by Steam.” 


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John Siegenthaler: Flameless baseboard

Modern methods and materials speed fin-tube baseboard installation
John Siegenthaler 200x200 author headshot on a white background.
John Siegenthaler, P.E.
April 3, 2020

Few would argue that fin-tube baseboard was the “flagship” heat emitter in North American hydronic heating systems through much of the 20th century. 


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Al Levi

Al Levi: The secret bonus of documenting how you do business

Operating manuals help boost ethical sales.
7 Power Blog
Al Levi
April 1, 2020

There are only two types of companies I’ve ever worked with in my 18 years of being a consultant to the contracting industry.


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