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It is no surprise that most plumbing companies are small. What is surprising is the number of plumbing company owners who are content to stay small. I

"All I ever do is staple-up."

That was my friend and competitor’s response after he asked me to determine why a recent radiant heating installation was not working satisfactorily because the owners were ticked off. 

I’ll admit it. I’m not a giant fan of reading financials and management reporting.

Direct mail hits on the high points that anyone would want from an effective marketing campaign: Print builds trust more easily than digital ads. 

I’ve always liked the month of January because it brings a fresh start to a new year. This time of year is filled with hope and optimism for a better year than the previous one. 

As long as you have a license, starting a plumbing company is easy. Succeeding, on the other hand, is not. 

Forty-eight years ago, I learned a valuable lesson as a plumbing apprentice.