The conversation has clearly moved beyond connectivity for connectivity’s sake, and into something more actionable; and, with new expectations for energy-efficient and low-carbon systems, more necessary.
The next era of the trades won’t be dominated solely by the most prominent brands or the loudest marketers. It will be shaped by operators who understand efficiency, protect their margins, and invest in genuine relationships.
Homeowners are more selective than ever, and in a crowded marketplace, their choice often comes down to which company they trust most. Public relations plays a critical role in shaping, strengthening and protecting your reputation.
Developing leaders creates leverage for the organization. It allows business owners to step back from day-to-day operations and focus on strategic growth.
This new standard will mark a turning point for water supply and sanitary drainage pipe sizing, which together haven’t received a meaningful update since the 1940s.
I'm grateful my family showed my brother the value of trades. After my great-grandfather's plumbing business closed, my dad became a welder and shared his skills with my brother during many afternoons in the work shed, like an apprentice learning from a master.
You can teach anyone to sweat a copper joint or wire a circulator pump. What’s much harder to teach is attitude, curiosity, pride in craftsmanship, and the ability to make a customer feel at ease.
People from all over the world came together with a shared purpose: to learn, grow, and help one another succeed. I sat with plumbers from Georgia during one session, and over lunch, I joined a group from Wisconsin. We talked about everything from the unique challenges of running a business in different regions to funny on-the-job stories that reminded us all why we love this industry.