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Business lessons are everywhere. I’ve long been a student of the game of life, and one of my biggest curriculums of education is business. Due to the rapid changing landscape and structures of the plumbing and mechanical industries, we all have a lot to learn. The lessons exist regardless of the size, location or current structure of your business. 

In the city of Worcester, Massachusetts, which snuggles into the center of the state, you will find Mount Saint James, and upon that steep hill, you will find The College of the Holy Cross.

As residential building codes and energy conservation standards continue to evolve, many are requiring proof of high quality air sealing.

I first encountered formic acid erosion/corrosion when our installed air conditioning and heat pump evaporator (indoor) coils began suddenly leaking refrigerant in 2008. These were not old coils either, and some had only been installed for a year when the issues arose.

Businesses don’t succeed in a vacuum — and that is true in all industries, including plumbing, HVAC and electrical contracting businesses. Thankfully, contracting business owners are not on their own and don’t have to learn to “reinvent the wheel.” There are a number of industry associations and best practice organizations available to help.

There are multiple ways to dehumidify a space — mechanical, reheat and desiccant to name a few. The biggest issue has been that conventional air conditioning units are only 10% effective at removing humidity. Until now, standard de-humidification systems were expensive to purchase and install.

As governments continue to race toward achieving the goals outlined in the Paris Agreement, it is now evident that the COVID-19 pandemic had an unexpected side effect of helping to lower global greenhouse gas emissions (GHG). However, with more individuals beginning to re-engage in pre-pandemic activities, emissions are once again on the rise.

Plumbers and their customers are living in a digital age, which means more potential clients are finding a plumber online via Google searches. If more customers are finding plumbers on Google, then it is important that you take the right steps to ensure you are the plumber they find. 

Leave behinds are low-cost items that you give to customers to promote your brand following service calls or that you give away during home shows and other events. Oftentimes, plumbers stumble with leave behinds because they select things they might like instead of what the customer values. Here are 17 great leave behinds that will build brand recall with consumers.

How much money do you have in the bank? I’m talking about your business primarily, but your personal cash reserves can become an important tool to temporarily support your business.