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 Instead of focusing solely on closing out a dispatch, companies should be intentional about building relationships: communicating proactively, documenting their work, and checking back in even after the invoice is paid.

Year-long initiative includes a multi-part documentary and anniversary publication highlighting six decades of MEP engineering for higher education and cultural institutions.

Taco Hydroflo Pump Solutions’ Lubbock, Texas, location has earned ISO 9001:2015 certification following an independent review of its quality management systems, processes and operational controls.

Rinnai America Corporation will donate 48 Electric Heat Pump Water Heaters to nine Habitat for Humanity Canada projects in 2025–2026, helping provide high-efficiency hot water while advancing electrification and reducing carbon emissions in new homes.

 Catalyst is an annual conference for service and repair contractors, and focuses on strengthening leadership, business performance and industry connections.

In 2025, we brought you stories on everything from heat pump water heaters to the top 20 under 40 in the plumbing industry. 

Bradford White deepened its community impact through a series of charitable initiatives, from launching its first 5K Against Breast Cancer to supporting hunger relief, holiday drives and workforce development.

The platform currently supports plumbing contractors, with additional features and expanded trade coverage planned as part of a long-term development roadmap. 

When Ryan Edgington began exploring the value of Oxford Plumbing & Heating out of curiosity, the third-generation owner navigated the sale of a deeply rooted community business while preserving its people-first values. 

Originally released in 2021, Ripley's updated “Next Level Now” is now available on Amazon.