Watts welcomed plumbing students from Essex North Shore Agricultural & Technical School to its North Andover facility on Oct. 7 to celebrate the 10th anniversary of the Watts Works Learning Center.
For contractors struggling to get technician buy-in, Brian Burton says the problem may not be sales training itself, but how companies define, introduce and reinforce it.
Technicians entered the trades to diagnose problems, fix equipment and provide customers with solutions … usually, it’s not to become salespeople. So, when an owner or service manager announces a new sales training initiative, the intended message and the one technicians hear can be quite different.
Recruiting the next generation is only part of the workforce challenge. Hands-on training, apprenticeships and stronger industry partnerships can help new tradespeople arrive on the jobsite ready to contribute.
A third-generation plumber who once planned on an office career, Chase West found his calling solving problems, serving customers, and developing the next generation of plumbing professionals.
Blake Turner built his own career in the trades and now helps others see what’s possible within them. At Nexstar Network, he’s focused on developing people, expanding career opportunities and changing perceptions of skilled trades careers.
Garrett Kline knew from an early age that plumbing was his path. Today, he’s pairing 11 years of field experience with a commitment to solving complex problems and helping the next generation of plumbers master their craft.
After searching for his place in the trades, Logan Hurt found it in plumbing. Now, the former apprentice is helping the next generation build confidence, develop their skills and find their own path in the industry.
Robert Derrico entered plumbing at just 14 years old. More than two decades later, he’s still learning, solving problems, and helping technicians develop the skills and confidence to build careers of their own.
Dylan D’Amato built his career from the field up, but as an owner, success now means more than mastering the craft. It means creating a company where employees can grow, customers can find a business they trust, and families can build their futures.