ServiceTitan announced a strategic partnership with Roto-Rooter. This new partnership will equip Roto-Rooter’s vast network of company-owned branches throughout the U.S. with ServiceTitan’s technology to drive business growth and profitability, while continuing to deliver on Roto-Rooter’s commitment to innovation and service.

“For nearly a century, Roto-Rooter has been a gold standard in plumbing and customer care,” said Ara Mahdessian, co-founder and CEO of ServiceTitan. “Through this new partnership, ServiceTitan’s enterprise-grade platform will deliver outsized ROI by helping Roto-Rooter unlock new levels of efficiency and growth so they can achieve their ambitious business goals. That means creating new revenue opportunities, streamlining operations at scale, and empowering technicians to deliver an unmatched customer experience. As the operating system that powers the trades, ServiceTitan is proud to partner with Roto-Rooter and set a new standard for excellence across the entire industry.”

In addition to its core residential plumbing and drain business, Roto-Rooter has a strong presence across multiple verticals, including commercial plumbing and drain services, water restoration, sewer repair and replacement, water softening & filtration, and more.

“Ever since our founder, Samuel Blanc, invented the world’s first electric sewer cleaning machine more than 90 years ago, Roto-Rooter has remained at the forefront of technological innovation within our industry,” said Robert Goldschmidt, president of Roto-Rooter. “We believe our partnership with ServiceTitan is the next step in our legacy of innovation. Now, thousands of our field employees and office staff will be able to harness the power of ServiceTitan’s best-in-class technology, helping to increase efficiency, automation and standardization across most of the departments within our nationwide network. As a result, our teams will have more time to focus on our most important job, delivering outstanding industry-leading service to our customers,” he added.

This partnership represents a new chapter, expanding the impact of ServiceTitan’s technology through Roto-Rooter’s three national call centers and its entire network of branch locations, which serve the largest metro areas in the United States.