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Articles by Kenny Chapman

Chapman

The sales message you're giving your clients

Kenny Chapman

October 23, 2015

What message are you really sending your clients?

Chapman

Eight marketing mistakes

Kenny Chapman

August 25, 2015

Avoid these errors and improve your profitability.

Chapman

Bring marketing and sales together for satisfied clients

Kenny Chapman

July 20, 2015

Avoid the sea of sameness.

Chapman

A perfect union of sales and marketing systems

Kenny Chapman

June 22, 2015

Successful sales and marketing systems are critical for service business success.

Chapman

Stop losing customers

Kenny Chapman

June 2, 2015

Create a service experience that prevents them from straying.

Kenny Chapman

How to Increase online reviews

Why don’t more reviews get posted online?

Kenny Chapman

April 27, 2015

Help your techs become comfortable asking for reviews.

Kenny Chapman

Invest time in training and building relationships for your contracting business

This month I want to share a few key things we see as mistakes when onboarding and training new leaders in contracting businesses.

Kenny Chapman

March 31, 2015

Titles don’t create leaders in the plumbing business.

Kenny Chapman

A limiting belief in time can keep you from your full potential

You know the clichés.

Kenny Chapman

February 24, 2015

Don’t be a cat chasing a laser.

Kenny Chapman

Four areas of service business focus for 2015

Our clients all want to improve their results in the next 12 months.

Kenny Chapman

January 26, 2015

Accomplish new and better things this year.

Kenny Chapman

Maintaining high-quality standards for your technicians

Kenny Chapman

December 9, 2014

Have you ever taken the time to think about the relationship between being an expert in your customers' homes and how that affects their buying experiences?

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