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Home » Authors » Kenny Chapman

Articles by Kenny Chapman

Chapman

Balance these 3 business personalities to succeed

All the personalities are necessary and must exist in order to create a successful company.
Kenny Chapman
Kenny Chapman
November 17, 2016

Are you balancing these important traits in your business?


Read More
Chapman

Tips to help techs retain and use their sales training

How to make sales training stick.
Kenny Chapman
Kenny Chapman
October 31, 2016

Tips to help techs retain and use the training you invest in.


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Chapman

How authenticity equals profitability

It might be a little difficult at first to comprehend the impact that authenticity can have on the growth of your business, but trust me, it’s massive.
Kenny Chapman
Kenny Chapman
September 28, 2016

Rethinking you, your leadership and your marketing.


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Chapman

Four strategies to hire and keep the best people

Recruiting players for your team.
Kenny Chapman
Kenny Chapman
August 30, 2016
There is no sale to be made without a lead generated by some form of marketing.
Read More
Chapman

Strategies for increasing sales and loyalty

Many crucial factors exist when it comes to building trust and a good client relationship.
Kenny Chapman
Kenny Chapman
June 24, 2016
Building trust with homeowners.
Read More
Chapman

Letting team members go

I firmly believe that each team member I’ve ever had to terminate has actually fired themselves.
Kenny Chapman
Kenny Chapman
May 25, 2016

How do you know when it’s time?


Read More
Chapman

Five steps to effective follow up

It’s no secret that customer service is one of the most critical factors when it comes to creating differentiation between your own company and the never-ending sea of competition.
Kenny Chapman
Kenny Chapman
February 17, 2016

Make your client feel like your Valentine.


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Chapman

Profiting from contractor ride-alongs

Do you ever wonder if your technicians and salespeople are doing what you want them to be doing in the field?
Kenny Chapman
Kenny Chapman
January 20, 2016

Additional opportunities exist on every call.


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Chapman

Five tips for building a plan for 2016

Kenny Chapman
Kenny Chapman
December 21, 2015

Five tips for building a plan for 2016.


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Chapman

Sales and marketing simplified in three steps

Kenny Chapman
Kenny Chapman
November 24, 2015

Three steps that will make an impact on your bottom line.


Read More
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    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
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