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Home » Authors » Kenny Chapman

Articles by Kenny Chapman

Kenny Chapman

Kenny Chapman: Using effective communication to navigate change

Consistent communication makes it easier to navigate turbulent times when they arise.
Kenny Chapman
Kenny Chapman
June 29, 2020

Even though we all understand change is a constant part of life and business, there has been a surplus of it (paired with uncertainty) lately. 


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Kenny Chapman

Kenny Chapman: What’s your impact

Plumbers have the opportunity and responsibility to help shape lives every day.
Kenny Chapman
Kenny Chapman
May 21, 2020

We’ve all read stories and heard quotes about great CEOs, celebrities, sports icons and various recognizable people regarding the lasting impacts they’ve had on our society. 


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Kenny Chapman

Kenny Chapman: Culture is more important than ever

Company culture impacts growth, profitability and customer service.
Kenny Chapman
Kenny Chapman
May 7, 2020

With all the uncertainty in the world over the last few months, many people are reflecting upon what’s truly important in their lives and businesses. 


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effective leaders

Kenny Chapman: Three areas of focus for effective leaders

People don’t work for companies, they work for people.
Kenny Chapman
Kenny Chapman
April 8, 2020

Now that we have a few months of the new decade in the rearview mirror, let’s use this perfect opportunity to reflect upon a few key areas effective leaders must focus on. 


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Chapman

Kenny Chapman: Identify and overcome the hidden signs of business burnout

Technology will not solve our tendency to get burned out in our business and personal lives.
Kenny Chapman
Kenny Chapman
March 9, 2020

Have you ever felt a lack of energy and/or excitement to jump out of bed and hit the ground running? Do you love what you do for a living? If you answered yes to either one or both of those questions, you are not alone. 


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Chapman

Kenny Chapman: Structuring your business to increase personal freedom

Creating work life balance sometimes takes extra planning and strategizing.
Kenny Chapman
Kenny Chapman
February 10, 2020

Do you value freedom? Do you like to have options and choices regarding how you spend your time? 


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Chapman

Kenny Chapman: How sales skills solve your biggest challenges

Developing a plan helps your vision and provides structure and purpose for your team.
Kenny Chapman
Kenny Chapman
January 9, 2020

As we move into a new decade, most of us are focused on how to continue to grow our companies, implement new strategies and ideas, and stay ahead in an ever-changing world of technology and innovation. 

 


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Chapman

Kenny Chapman: How sales skills solve your biggest challenges

Leaders are also salespeople.
Kenny Chapman
Kenny Chapman
December 6, 2019

You might not think about how massively sales impacts your company outside of what it represents in number form on your balance sheet. In fact, most people view the concept of sales in a negative light.


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Chapman

Kenny Chapman: How price positioning impacts your sales

Don’t let false assumptions or perceived limitations affect your service business.
Kenny Chapman
Kenny Chapman
November 11, 2019

What is the most difficult conversation most of your front line team members have with your prospects and clients? Price. What is the number one objection your sales team shares with you regarding why they don’t close more of their opportunities? Price. What is the one psychological blocker that must be addressed before any sale can be made?


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Chapman

Kenny Chapman: Is it “miner” hard or “minorly” hard

It's all about how you look at a situation and respond to it.
Kenny Chapman
Kenny Chapman
October 8, 2019

The Lovely Christy and I were recently visiting Jerome, Arizona, an old copper mining town of 400 people.


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    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
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      • Natalie Forster: Editorial Opinion
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