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Home » Topics » Plumbing & Mechanical Contractor » Matt Michel: Service Plumbing Pros

Matt Michel: Service Plumbing Pros
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Diverse group of male and female business professionals talking together in corporate office lobby during social gathering.
Service Plumbing Pros | Matt Michel

Networking for commercial plumbers

Nine ways to build key relationships.
Matt Michel
Matt Michel
May 7, 2024

Larry Taylor, a renowned contractor, believed that networking is the key to commercial sales. Business is built on relationships, and networking helps build them. Here are nine ways to network effectively.


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April 2024 PM Matt Michel column feature image of water tap with hot water and steam.
Service Plumbing Pros | Matt Michel

Beating the scalding and legionella paradox

Plumbers can spot add-on opportunities while on calls to help protect customers.
Matt Michel
Matt Michel
April 2, 2024

Scalding remains a hidden danger lurking in homes across the United States, particularly impacting the vulnerable. The plumber can avoid the unintended consequences of simply lowering water temperatures.


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March 2024 Matt Michel column Ad Mockup
Service Plumbing Pros | Matt Michel

7 reasons manufacturers advertise in the trade press

There are numerous advantages and benefits to advertising with Plumbing & Mechanical.
Matt Michel
Matt Michel
March 8, 2024

Every now and then I talk with a plumber who gripes about manufacturer ads in the trade press. Usually, the plumber believes the money could be better spent elsewhere, such as consumer advertising to make it easier for the plumber to sell the manufacturer’s products. Here are seven reasons why manufacturers advertise in the trade press.


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PM Jan 2024 Matt Michel column opening image of businessman standing in front of large door with a view to the city
Service Plumbing Pros | Matt Michel

5 steps to building a strong banking relationship

In times of economic uncertainty, securing loans and lines of credit are critical for businesses.
Matt Michel
Matt Michel
January 8, 2024

A strong banking relationship is critical for securing loans and for establishing and maintaining lines of credit. Relationships are not built overnight. Here are the steps you need to build a good relationship with a bank.


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PM 1223 Matt Michel Column opening image Plumber and apprentice
Service Plumbing Pros | Matt Michel

4 reasons to hire apprentices and grow them into plumbers

Build your team from the ground up.
Matt Michel
Matt Michel
December 6, 2023

Should you hire apprentices instead of journeymen and master plumbers? Some contractors are finding more long-term success by building their team from the ground up.


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01 PM 1123 Matt Michel Column feature image
Service Plumbing Pros | Matt Michel

9 ways to out-recruit the competition

Best practices for recruiting new employees.
Matt Michel
Matt Michel
November 9, 2023

It only takes a little effort to out-recruit the competition. Here are nine ways to become a better recruiter.


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PM 1023 CLMN Matt Michel feature image
Service Plumbing Pros | Matt Michel

Tips for managing problematic personnel

The irrational employee
Matt Michel
Matt Michel
October 5, 2023

You know him (or her). He is the irrational employee. The irrational employee is usually a good producer or an essential person. Here is how to manage him, instead of letting him manage you.


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01 PM 0923 Michel 02 1170
Service Plumbing Pros | Matt Michel

Questions plumbing business owners should be asking themselves

Proverbs of plumbing
Matt Michel
Matt Michel
September 5, 2023

Here are 46 business proverbs or truths that apply to the plumbing profession, presented in no particular order. Accompanying each is a question every plumbing company owner should ask about his company.


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PM 0823 CLMN Matt Michel
Service Plumbing Pros | Matt Michel

11 steps to follow to run a sales promotion

Matt Michel
Matt Michel
August 7, 2023

Plumbing contractors are not known for their marketing prowess, yet marketing can drive more calls. The simplest marketing might be the sales promotion. Here are the steps.



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PM 0723 Matt Michel column feature

Matt Michel: What you should know about selling products made in the USA

Defining ‘made in America’ versus ‘made in the USA.’
Matt Michel
Matt Michel
July 10, 2023

A product with a "Made in America" label is not necessarily made in the United States. It could be made in Canada or Mexico. Do you want products made in America or the USA?


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    • BATH & KITCHEN PRO
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    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
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      • Natalie Forster: Editorial Opinion
      • Guest Editorial
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