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Home » Topics » Columnists » Matt Michel: Service Plumbing Pros

Matt Michel: Service Plumbing Pros
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Matt Michel

Matt Michel: 14 rules of etiquette for video calls

Simple and obvious steps for successful video calls.
Matt michel
Matt Michel
May 19, 2020
No Comments

Video calls are not new. The Service Nation Alliance has been conducting weekly contractor Advisory Board meetings this way for a decade. 


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Matt Michel

Matt Michel: 8 simple ways to fight the fear

We cannot and must not give in to fear.
Matt michel
Matt Michel
May 11, 2020
No Comments

The greatest challenge of the coronavirus is not the virus itself. 


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Matt Michel

Matt Michel: 18 ways to prevent being a victim of internal fraud

Ensure your company does not become a statistic.
Matt michel
Matt Michel
April 13, 2020
No Comments

The Association of Certified Fraud Examiners (ACFE) reported that 5% of all business revenue is lost to fraud, which is a huge number. 


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Matt Michel

Matt Michel: Create a plumbing service agreement in six steps

Give your team the tools necessary to present and fulfill a service agreement.
Matt michel
Matt Michel
March 11, 2020
No Comments

Few contractors are successful with plumbing service agreements, but they should be.


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Matt Michel

Matt Michel: 7 reasons why you should grow

Growing is like winning; winning is fun.
Matt michel
Matt Michel
February 12, 2020
No Comments

It is no surprise that most plumbing companies are small. What is surprising is the number of plumbing company owners who are content to stay small. I


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Matt Michel

Matt Michel: 6 reasons plumbers struggle

Starting a plumbing company is easy; succeeding is not.
Matt michel
Matt Michel
January 13, 2020
No Comments

As long as you have a license, starting a plumbing company is easy. Succeeding, on the other hand, is not. 


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Matt Michel

Matt Michel: 8 things you should include in your employee recruiting brochure

Travel brochures are designed to entice you to take action; a recruiting brochure should do the same.
Matt michel
Matt Michel
December 10, 2019
No Comments

It is harder than ever to recruit plumbers, which is why you need to pay extra attention to your recruiting brochure. You do have a recruiting brochure, right? No? Well, here is why you need one and the eight things to include.


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Matt Michel

Matt Michel: Are you a whiner or a winner?

There are two types of people in the world, which are you?
Matt michel
Matt Michel
November 11, 2019
No Comments

There appears to be two kinds of people in this world. There are the whiners who believe the world owes them and the winners who believe they owe it to themselves to give the world their best.  Which are you?


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Matt Michel

Matt Michel: 9 lies small contractors tell themselves

Invest in a business that works for you, rather than the reverse.
Matt michel
Matt Michel
October 10, 2019
No Comments

All contractors start small, though no contractor needs to remain small. Sadly, when plumbers remain small, it is usually because they tell themselves one of the following nine lies.


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Matt Michel

Matt Michel: 5 ISH trends

Anecdotal impressions of ISH Germany from the Service Nation team.
Matt michel
Matt Michel
September 12, 2019
No Comments

Every other year, ISH, the world’s largest PHC trade show is held in Frankfurt Germany.


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