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According to the Bureau of Transportation Statistics, the number of teenagers who have driver’s licenses have declined. You wouldn’t think this matters to the home service contracting industry, but it does.

With people in our industry moving around, it is not uncommon to run into plumbing contractors and installers that are not well-versed with the code for the state in which they just moved to.

The current U.S. workforce is comprised of four generations: Baby Boomers, Gen X, Millennials, and Gen Z. But there’s one generation in particular that the skilled trades have their eyes on right now: Gen Z.

Things like timeliness, on-budget delivery, superb communication skills and flexibility all convey a contractor’s approach and their execution capabilities. As such, the success of every project boils down to planning.

Regardless of our position in an organization or profession, we all have obligations and responsibilities to the career that we have chosen.

Plumbing contractors are not known for their marketing prowess, yet marketing can drive more calls. The simplest marketing might be the sales promotion. Here are the steps.

Educating the homeowner(s) establishes trust, and trust trumps price so their sticker shock can be tolerated.

We should discuss an important deadline coming up early next month. It's the compliance date for third-party certification or self-certification, also known as "lead-free certified".

The challenge for most of us can be identifying how we foster an abundance mindset—a key ingredient to achieving success—in our daily lives and workplace cultures.

Not long ago, Ray asked the Wallies who post daily on The Wall at HeatingHelp.com what advice they would give someone just starting out in this business. Here’s some of what they had to say. There’s a lot of street-smart experience here.