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If you rely on search engine marketing for calls, you are putting your company at risk because you are relying on the unreliable. Here are eight steps to wean your company off big tech dependency.

In 2012, the International Association of Plumbing and Mechanical Officials (IAPMO), the University of Cincinnati (U of C), and the American Society of Plumbing Engineers (ASPE) began to work on a new sizing technique 80 years in the making. The main drivers were Dan Cole (IAPMO) and Steve Buchberger (U of C), and later Toju Omaghomi (U of C). As part of this effort, hundreds of thousands of data points were taken and evaluated to determine actual human behavior and plumbing fixture use in residential homes.

Common sense runs through our veins and helps us avoid idiotic, absurd edicts handed down by well-intentioned, but seriously misguided politicians. The fact is, I’ve always felt that common sense, along with training and knowledge, often handed down from generation to generation, guides our hands and minds as we toil at PHVAC issues.

When faced with decisions, we humans are wired to seek out patterns to help make our choices. However, when we're faced with countless decisions — many of which do not offer a pattern to follow — we tend to develop what's called "decision fatigue."

Most hydronic systems have the boiler running up to 180° F with water returning from the system at 160°. This rarely happens in real life, but it’s the traditional way we do things.

 All boilers that burn hydrocarbon fuels such as natural gas, propane, oil or wood produce water vapor as a byproduct of combustion.

In this weekly feature, Plumbing Group Chief Editors Nicole Krawcke and Natalie Forster highlight the industry’s latest news stories.

Because the price of fuel oil has increased dramatically over the last several months, an installer with lots of experience in installing conventional oil-fired boilers is asked to install a pellet-fired boiler.

While Chris is an excellent technician with a depth of knowledge in the plumbing and water treatment fields, it is his unwavering commitment to providing our customers with an exceptional experience that makes all the difference.

In this weekly feature, Plumbing Group Chief Editors Nicole Krawcke and Natalie Forster highlight the industry’s latest news stories.