Kelson Carter

AGE: 32



How long have you been in the PHCP-PVF industry?

KC: 14 years.

What drew you into the industry?

KC: I grew up in the trades but was unsure at a young age if the plumbing industry was for me. After working alongside my family for years and watching my dad and grandpa build a life for themselves in the trades, I decided to give it a shot. At 18, I started plumbing light construction and custom homes. After three years in new construction, I decided that although I loved working with my hands, I missed working with people. I decided to transition to full service, and this is where I found my niche. My love for helping people, working with my hands, and troubleshooting daily plumbing challenges drew me in to the industry and has kept me working in the trades for the past 14 years.

What is the most rewarding aspect of working in the industry?

KC: The most rewarding aspect of working within the home service plumbing industry is being able to help people out. At Carter’s My Plumber, we are a people first, plumbing second business.

What motivates you every day?

KC: Helping my teammates achieve success in every aspect of their life is what motivates me. From growing in their personal life to reaching their professional goals, I want to see them succeed in all areas of their life. I also aim to create a world class experience for our customers on every service call we run.

What is one thing you wish more people knew/understood about the PHCP-PVF industry?

KC: I wish the younger generation understood just how much opportunity there is in the construction industry. The trades are more than just turning wrenches, there’s so much potential for advancement and building, managing, and leading teams. I didn’t follow the traditional college route, and I most definitely wouldn’t be where I am today if I had.

What has been the proudest moment in your career so far?

KC: The proudest moment in my career so far is being able to say Carter’s My Plumber is a successful third generation home service company. Only 10% of third generation companies make it, and I am honored to carry on this legacy.

What is one thing most people don’t know about you?

KC: Most people don’t know that I was a 10 year 4-H member and showed beef cattle at our county fair.