Next Gen All Star: Jaden Troester

Top 20 Under 40 Plumbing Professional

By Nicole Krawcke

18 PM 2024 NextGen ALL-STARS Top 20 under 40 Jaden Troester.jpg — *Image courtesy of Jaden Troester*

How long have you been in the PHCP-PVF industry?

JT: I have been in plumbing for three years.

What drew you into the industry?

JT: My step-dad Bob drew me into plumbing. He completely changed my opinion on tradesmen. Growing up, I thought going into the trades was something people with no other options would do. Bob showed me the trades are for motivated, hard-working people, and, if done correctly, tradesmen can live very comfortably.

What is the most rewarding aspect of working in the industry?

JT: The most rewarding part of my job as a service plumber is being able to change peoples’ lives. Countless times, I have been able to make someone’s home livable and sanitary, and protect the health of the community.

What motivates you every day?

JT: What motivates me every day is simply people. When I wake up at 6 a.m. on a Monday, what stops me from hitting snooze and going right back to sleep are the people in need of my abilities, my coworkers and managers who rely on me for help and the people who need me to bring home a paycheck.

What is one thing you wish more people knew/understood about the PHCP-PVF industry?

JT: I wish more people understood the amount of work and dedication that goes into any trade. Without these trades, our quality of life and infrastructure would not be far from a third-world country. There is so much knowledge, dedication and pride that is required to uphold our quality of life.

What has been the proudest moment in your career so far?

JT: The proudest moment of my career so far is that I have been able to by a house at 21 years old. I have worked so hard for these last three years to save up, buy a 1970s home and use my skills to remodel it.

What is one thing most people don’t know about you?

JT: I once got a concussion while playing ping-pong.

Why he was chosen as a Next Gen All Star Top 20 Under 40 winner:

“I am proud and honored to nominate Jaden Troester for Next Gen All-Star Top 20 Under 40. As a plumber, Jaden exemplifies qualities that go beyond his years, showcasing wisdom, dedication, and an exceptional work ethic.

“Jaden began his plumbing career as an apprentice at Streamline Services at the age of 18 after graduating from high school. Jaden pursued a career in plumbing because he was fascinated by the craftsmanship of plumbing and enjoyed math. He completed Streamline’s Top Tech University program learning the technical aspects of his trade. After completing the program, he shadowed our senior technicians and impressed them with his eagerness to learn. He always asked questions, followed their lead, and absorbed best practices.

“Despite his youth, Jaden's wisdom shines through in every aspect of his work. His ability to tackle complex plumbing challenges with finesse and confidence speaks volumes about his expertise in the field. Not only does he possess technical skills, but his keen insight and problem-solving abilities set him apart as a remarkable plumber. As a result, he was promoted to field technical lead at the age of 21. He provides technical expertise and job coaching to plumbing technicians.

“Moreover, Jaden's commitment to excellence is evident in his constant pursuit of growth and eagerness to learn. He seizes opportunities to learn new techniques and technologies, staying at the forefront of advancements in the plumbing industry. His proactive approach to self-improvement sets a shining example for his peers. For example, he plans to obtain his plumbing license and completed the coursework this past fall.

“Jaden's craftsmanship is truly commendable. His workmanship is of the highest standard, consistently delivering exceptional results that exceed expectations. Jaden's customers rave about his professionalism, attention to detail, and the seamless quality of his plumbing work.

“Here is an example of a five-star Google review that Jaden received on Feb. 1, 2024: ‘Jaden was a truly wonderful representative of the type of individual that engenders confidence and trust in what can be very expensive solutions and options. Not only was he professional and knowledgeable, he was also a shining example of what potential our younger generations have if they are given the tools and encouragement. Happy to have this young man’s assistance with caring for my home.’

“Jaden enjoys talking to customers about the best solution for their plumbing needs. He also helps by sharing technical tips on our social media platforms. The social media team enjoyed filming him because he can speak eloquently and doesn’t require a script because of his knowledge of the subject matter.

“What truly sets Jaden apart is his outstanding personality. He brings positivity and enthusiasm to the workplace every day, uplifting the spirits of his team members and creating a supportive environment. Jaden's warmth and friendliness make him not just a colleague but a valued member of our plumbing family.

“Above all, Jaden's dedication to his team is unparalleled. He consistently goes above and beyond to support his colleagues, offering assistance and guidance whenever needed. Whether it's lending a helping hand on a challenging project or sharing his expertise to mentor others, Jaden embodies the true spirit of teamwork.

“In recognition of his remarkable contributions to the plumbing profession, his exemplary character and his unwavering dedication to excellence, I wholeheartedly endorse Jaden for Next Gen All-Star Top 20 Under 40. He is a shining star in our industry, and his impact will undoubtedly continue to inspire and elevate those around him.” — Kerry Sweet

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Nicole Krawcke is the former Chief Editor of Plumbing & Mechanical and PM Engineer magazines. She covered the HVAC and plumbing industries for BNP Media. She has more than 15 years of writing and editing experience and holds a bachelor’s degree in Journalism from Michigan State University.