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Home » Topics » Plumbing & Mechanical Top Stories

Plumbing & Mechanical Top Stories
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Close up of saleswoman doing the checkout using a credit card reader and smartphone at a garden center. **DESIGN ON CREDIT CARD WAS MADE FROM SCRATCH BY US**
Service Plumbing Pros | Matt Michel

How should you handle merchant service fees?

Quit looking at merchant service fees as an expense.
Matt Michel
Matt Michel
August 9, 2024

Some customers prefer using credit cards, but accepting them means paying merchant service fees. Contractors may offer cash discounts or add an upcharge, so consider how to handle merchant services.


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Traffic Light Trails at George Washington Bridge
Heating Perceptions | Scott Secor

When (and when not) to work outside your service area

There are always exceptions to every rule.
Scott Secor
Scott Secor
August 8, 2024

We occasionally receive requests from commercial customers located over 30 minutes away to replace heating systems. For commercial repairs, we may extend our service area. However, for residential heating systems, it's generally not cost-effective for us to travel more than 30 minutes for a repair call. There are exceptions to these rules, and one recently came up.


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Watts_Tim-Horne.gif

Watts celebrates 150th anniversary at North Andover, Massachusetts headquarters

Company dedicates learning center to honor Horne family legacy.
Nicole Krawcke head shot 2024
Nicole Krawcke
August 7, 2024

About 300 Watts employees, former employees, local and state officials, supplier partners, community members and trade media were present for the celebration.


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Stylized sound wave in front of a copper-colored gradient.
Plumbing Essentials — Design Approaches, Codes and Everything in Between | Lowell Manalo

Water hammer arrestor — simply install one and be done with it

Design considerations to avoid potential pitfalls.
Lowell Manalo headshot
Lowell Manalo
August 7, 2024

Water hammer arrestors absorb the shock from changes in water flow in hydronic systems. They are commonly found in restroom plumbing fixtures. While there is a lot of information available about water hammering and its solutions, let’s explore this topic further.


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Business concepts, evaluation and assessment

How scorecards help level-up your team.

Scoring for success
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
August 7, 2024

Last month, I introduced the core elements of our training: organizational charts, scorecards, and processes. These form the foundation of your business, providing clarity and accountability. This month, we'll focus on scorecards and how they contribute to team success.


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Exterior image of the La Kretz Innovation Center. ASPE LA chapter.
Strategic Plumbing Insights | Christoph Lohr

Witnessing an Energy Water Nexus

LADWP La Kretz Innovation Center, ASPE LA Chapter and IAPMO’s Water Demand Calculator in California.
Christoph Lohr headshot
Christoph Lohr
August 6, 2024

On May 8th, I presented at the LADWP La Kretz Innovation Center for the ASPE LA Chapter on California’s adoption of the Water Demand Calculator. I spoke about the intersection of water and energy, emphasizing their crucial link in modern civilization.


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Newborn chick with the cracked shells to the side.
Contractor's Corner | Dave Yates

Do the actual heat loss calculation

Chicken or egg?
Dave Yates
Dave Yates
August 6, 2024

Ah, the age-old question of which came first – the chicken or the egg. If you watch “Loudermilk” on Netflix, you know the answer!


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Water flowing out of a kitchen stainless steel tap into the sink. Wasting water by leaving a chrome faucet tap running. Water misuse in domestic duties and activities. Overusing household water.
Guard on Compliance | Misty Guard

Understanding U.S. state-level PFAS legislation

Answering questions regarding per- and polyfluoroalkyl substances.
Misty Guard headshot
Misty Guard
August 5, 2024

A client recently asked about PFAS legislation in the U.S. You can find more information in my columns "PFAS: A Growing Concern" and "Forever Chemicals in the News." I'm also looking into state-level PFAS legislation for my readers.


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A JH Kelly plumber works on a new shell and core project on North Lake Union in Seattle.

Plumbing & Mechanical 2024 Mechanical Contractor of the Year: JH Kelly

Fourth-generation family-owned firm prioritizes culture and employee safety.
Nicole Krawcke head shot 2024
Nicole Krawcke
August 5, 2024

JH Kelly, based in Longview, Washington, celebrated its 100th anniversary in 2023. The company offers various mechanical services and was honored as Plumbing & Mechanical's 2024 Mechanical Contractor of the Year.


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Mini-Split Heat Pump Heating and Air Conditioning Unit
Hydronics Workshop | John Siegenthaler

Comparing air-to-water versus ductless heat pump systems

An alternative to ductless
John Siegenthaler 200x200 author headshot on a white background.
John Siegenthaler, P.E.
August 2, 2024

I attended a conference hosted by the Building Performance Association and presented on air-to-water heat pump systems. Many professionals were interested in heat pumps, especially ductless air-to-air systems. One person mentioned the difficulty of finding qualified installers for air-to-water heat pumps and noted the higher cost compared to ductless air-to-air systems.



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