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In 1885, when you could still buy a milk cow for $29.70, Albert Butz, a Swiss immigrant living in St. Paul, Minnesota, invented what he called the damper-flapper. He patented it the following year. The flapper opened a damper that allowed outside air to enter a coal-fired home furnace. This increased the oxygen in the furnace and made the fire burn hotter. When the temperature rose to a desired point, the damper closed.

More and more hydronic heating and cooling systems are being designed around air-to-water and water-to-water (geothermal) heat pumps. When the heating distribution system is extensively zoned, a buffer tank is typically installed between the heat pump and that distribution system.

BNP Media’s Plumbing Group is finally settling back in after a whirlwind of travel this past month. We’ve been racking up those frequent flier miles attending NKBA’s Kitchen & Bath Industry Show (KBIS), IMARK Plumbing, the AHR Expo and the WWETT show. While there was a ton to see at each event, for the purposes of this column, we’re going to focus on KBIS.

Many U.S. businesses across a variety of sectors have experienced new challenges over the last year — this is particularly true for those in the mechanical, engineering, and plumbing (MEP) industries. In early 2022, the MEP sector saw labor shortages and supply chain disruptions lead to increased labor and material costs, while later in the year and early into 2023, businesses are experiencing slowing demand for building and renovation. Unsurprisingly, this dynamic has culminated in constantly fluctuating profit margins for many MEP business owners.

The ultimate goal when developing your home service company’s best practices for sales and lead generation is to become the only opportunity or alternative your customers see.

Employee retention is a critical key to contractor’s business success given historically low U.S. unemployment at 3.5%, and continued difficulty in filling plumbing and HVAC positions — with only one of four positions being filled.

You may be the best technical plumber in town, but you will earn poor reviews and bad word-of-mouth if you cannot communicate well. Here are nine simple steps you can take to improve your communication skills. Almost all of them are non-verbal.

Help, I’ve fallen and I can’t get up!
For older folks, that’s a serious consideration, and falls can break bones and cause lifelong debilitating injuries, while ice and snow present numerous dangers.

Are you struggling to move on from past mistakes? Many leaders in the trades find themselves in this position at some point in their careers. It can be difficult to let go of what's happened and focus on the future, but it's essential for your continued success. This month, I’m sharing some tips on how to move forward despite past mistakes.

People who knew Capt. Montgomery C. Meigs said he was occasionally pompous, but when the job was done to his satisfaction, he said, “This was the most difficult piece of engineering and construction that I have yet to undertake.”