Technology for Contractors

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In this episode of And So It Flows, Jennifer Harrison and Kaytee Gray from SupplyHouse.com discuss how digital merchandising and fulfillment are evolving to empower contractors with expert product information, simplifying decision-making in the field.

Lock Supply Co.’s Tim Savage breaks down how practical AI tools are accelerating quoting, closing knowledge gaps, and strengthening contractor trust — without replacing the human side of sales.

Software adoption has moved from being a competitive advantage to a core requirement — especially in the face of labor shortages, cost pressures and rising customer expectations.

Manufacturers exhibiting at AHR Expo 2026 are bringing forward solutions that prioritize intelligence, flexibility and practicality, addressing real-world challenges faced by contractors, engineers, distributors and building owners.

Artificial intelligence is being used in a plethora of ways across the trades industry. According to Lynn Wise, CEO of Contractor in Charge, “Plumbing and mechanical contractors are moving past the experimental phase of AI and are adopting practical solutions that integrate directly into their daily operations. These tools are streamlining workflows, enhancing customer service, and boosting profitability.”

When Brady Jolly steps into the office each morning, he’s carrying more than the responsibility of running a nearly 60-person business. He’s carrying forward the legacy of a company his parents founded back in 1979 — a company that has reinvented itself more than once and is today on a mission to "reimagine how the world experiences home services."

Today, AI is changing how people search for services and solve problems. But does this spell the end for traditional local SEO? Not quite. Instead, it signals that plumbing and HVAC businesses must evolve to thrive in an AI-driven world.

From smarter water heaters and valves to AI-powered diagnostics and real-time energy optimization, the future of plumbing is here —and it’s connected.

HVAC enrollment for the PHCC Academy has seen a significant growth (1,984 percent) over the past 5 years – a trend the Foundation expects to continue in the future.

Embrace AI to future-proof your team and enhance human connections in the workplace. AI is transforming industries by augmenting productivity and redefining job roles.