In a recent episode of And So It Flows, Roland Ligtenberg, co-founder of Housecall Pro, joined host Kristen Bayles to discuss how AI, changing workforce priorities and evolving technology are driving renewed interest in careers across plumbing, HVAC and other home service trades.
Sensorization, analytics, and service model transformation is changing the way that contractors react to, and are able to prevent, disruptions of service.
In a data-informed environment, plumbing and mechanical systems become managed infrastructure — visible, measurable and continuously optimized. Contractors who embrace that reality position themselves not simply as technicians, but as long-term asset stewards in an increasingly performance-driven built environment.
AHR Expo 2026 made it clear that hybrid systems are no longer an emerging idea; they are the answer to the ongoing balancing act of meeting decarbonization goals while remaining realistic about the grid's capacity for electrification. Manufacturers emphasized systems that combine electric technologies, gas-fired equipment, and advanced controls.
In this episode of And So It Flows, Jennifer Harrison and Kaytee Gray from SupplyHouse.com discuss how digital merchandising and fulfillment are evolving to empower contractors with expert product information, simplifying decision-making in the field.
Lock Supply Co.’s Tim Savage breaks down how practical AI tools are accelerating quoting, closing knowledge gaps, and strengthening contractor trust — without replacing the human side of sales.
Software adoption has moved from being a competitive advantage to a core requirement — especially in the face of labor shortages, cost pressures and rising customer expectations.