Technology and AI will continue transforming the trades industry, from diagnostics to scheduling and predictive maintenance. However, technology will not replace the human side of the business.
The trades industry spends significant time training technicians on technical competencies like diagnostics, installation, and troubleshooting, but far less time teaching them how to communicate with homeowners. In today’s environment, that gap matters more than ever.
Lightning adds an AI-operating layer to Simpro, AroFlo, and BigChange — powered by Cooper and agentic workflows that multiply capacity without multiplying headcount.
Simpro Group’s Lightning launch represents the largest single product release in the company’s history and signals a transition from a portfolio of field service management platforms to a unified AI-first operating platform for the global field service trades economy.
When a homeowner under 50 opens ChatGPT, Claude, Perplexity, or Google AI Overviews and asks "my AC stopped working — who do I call" or "best plumber in my city," the answer is almost never one of the 230,000 small or independent contractors in the U.S.
Alliance enables contractors to turn websites into revenue-generating, AI-discoverable sales channels.
May 6, 2026
By enabling contractors to sell directly from their websites, Contractor Commerce’s platform aims to make it possible for contractors to maintain control over pricing, product offerings and customer relationships.
Stop chasing invoices: how agentic AI can accelerate speed to cash.
April 29, 2026
Fast Cash introduces an agentic AI model that takes ownership of the collections process, automatically following up, adapting to customer behavior, and resolving routine payment issues without adding back-office headcount.
In a recent episode of And So It Flows, Roland Ligtenberg, co-founder of Housecall Pro, joined host Kristen Bayles to discuss how AI, changing workforce priorities and evolving technology are driving renewed interest in careers across plumbing, HVAC and other home service trades.
The new technology aims to improve the way homeowners shop for residential services online.
April 21, 2026
With conversational buying, Contractor Commerce embeds AI directly into the shopping experience, allowing the end consumer to enjoy a more natural, personalized and responsive process.