Articles Tagged with ''technicians''

From mastering tough service calls to developing the next generation of technicians, Daniel “Danny” Bears has built his career around solving problems, sharing knowledge, and earning customers’ trust.

Rinnai America Corporation has announced the launch of PRO Tech, a loyalty program that recognizes individual plumbers and HVAC contractors who install and register Rinnai products.

In a hyper-competitive market, talent poaching happens instantly. Salary matches provide short-term retention, but fail to build long-term loyalty. The true competitive advantage comes from the daily workplace experience.  

A new PHCC-backed program inside Hamilton County Jail is equipping inmates with hands-on HVAC and plumbing skills.

Whatever the reason, preparing to sell the company you have created and managed is a major decision that requires careful planning.

As commercial building owners continue to navigate economic uncertainty, labor shortages and changing customer demands, retrofit and renovation work is becoming a key opportunity across the plumbing market. In this article, learn where the commercial market is headed and how manufacturers, wholesalers, and contractors can adapt.

Pantheon 2025 will take place on Thursday, September 18th. 

While Chris is an excellent technician with a depth of knowledge in the plumbing and water treatment fields, it is his unwavering commitment to providing our customers with an exceptional experience that makes all the difference.

“Wes is part of our leadership team here. His dedication to Henco Plumbing, his customers and the field plumbers is what made me leave a 30 year career to come onboard at Henco Plumbing Services. 

 “Eric’s daily duties include facilitating weekly training sessions, observing and coaching field staff through site visits and ride-alongs, and supporting field staff with technical assistance.