search
cart
facebook instagram twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • CONTRACTORS
    • BATH & KITCHEN PRO
    • BUSINESS MANAGEMENT
    • HIGH EFFICIENCY HOMES
    • TECHNOLOGY
    • WATER TREATMENT
    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
    • CONTINUING EDUCATION
    • DECARBONIZATION | ELECTRIFICATION
    • FIRE PROTECTION
    • GEOTHERMAL | SOLAR THERMAL
    • PIPING | PLUMBING | PVF
    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
  • RADIANT & HYDRONICS
    • RADIANT COMFORT REPORT
    • THE GLITCH & THE FIX
  • INSIGHTS
    • CODES
    • GREEN PLUMBING & MECHANICAL
    • PROJECT PROFILES
    • COLUMNS
      • Codes Corner
      • Natalie Forster: Editorial Opinion
      • Guest Editorial
    • SPONSOR INSIGHTS
  • MEDIA
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • RESOURCES
    • INDUSTRY CALENDAR
    • DIRECTORIES
    • EBOOKS
    • PM BOOKSTORE
    • CE CENTER
    • MARKET RESEARCH
    • CLASSIFIEDS
  • EMAGAZINE
    • EMAGAZINE
    • ARCHIVE ISSUES
    • CONTACT
    • ADVERTISE
    • PME EMAGAZINE ARCHIVES
  • SIGN UP!
Plumbing NewsPlumbing & Mechanical Contractor

Plumber of the Month: Wesley Hendrickson

Plumber of the Month: Wesley Hendrickson
June 29, 2022

Name: Wesley Hendrickson
Title: Service manager, comfort specialist and plumber
Company: Henco Plumbing Services, Ridgefield, Washington
Website: www.hencoplumbing.com


Why he’s PM’s Plumber of the Month: “Wes is part of our leadership team here. His dedication to Henco Plumbing, his customers and the field plumbers is what made me leave a 30 year career to come onboard at Henco Plumbing Services. 

“He helps balance and triage the daily schedules, making sure to match the correct skills and talents to the jobs on the board. He then helps get the job folders ready so the parts required are loaded on the vans. Wes also wears the hat of technical advisor to help eliminate questions on difficult jobs. He also helps with twice weekly training meetings we hold to align our plumbers with job knowledge and procedural knowledge to get everyone on the same page. He is the 'Leatherman' of the company — there when you need him, capable of anything and your glad he is on your side! Wes is a part of the glue that helps make the rest of the team understand our 'can do' culture. He is never without a smile and always is working to solve a problem. Out of everyone on the team, he is the number one candidate for 'cloning!' 

“Recently, we had a customer who was ultra-analytical and having difficulty understanding the true capability of the tankless water heater with a recirc pump. Rather than push this back to the installing plumber, Wes knew it needed a fresh set of eyes, so he got into the truck and immediately went to speak with the customer and take a deeper dive of the situation. He immediately established rapport with the customer and explained what the water heater will and will not do, but also noted that there may be an underlying issue. Wes then jumped into action, went under the house to investigate and found the issue. He took detailed photos and video to show the customer. He discovered the previous re-pipe work on the house was not done properly and a return line loop was not running the entire length of the system, thus not effectively allowing the system to function properly. We made some changes and fixed the issue with the plumbing and the customer. In more than one way, Wes closed the loop on a bad situation. Wes is always a constant, always present, always engaged, always willing to jump in and always running at full speed. I never see him dragging and his energy picks up the others.” — Jay Mello, operations manager, Henco Plumbing Services

Hendrickson’s thoughts: “Growing up, my dad owned a plumbing and HVAC company. He eventually sold his plumbing side to my uncle. So I grew up doing mostly HVAC and a little bit of plumbing. My uncle’s son, my cousin, Owen — he’s the owner of our company — he got me into plumbing when I was 16. After high school, I went to work for him in North Dakota doing new construction when he started his own company, Henco Plumbing. Eventually, I grew tired of the area and moved to the West coast and worked for another plumbing outfit, this time doing service plumbing. Owen called me up a year later and asked about the market, and I told him, if he moved here, we could build the greatest service plumbing company in the area. So he did. 

“The best thing about Henco Plumbing is we treat our guys really well. Owen’s motto is to treat the employees well in order to keep them. We all have a really great chemistry. If you work hard and do well here, there’s no real limit to the amount of money you make or the amount of learning you receive. Owen just recently sent me through CEO Warrior training, and we have several guys out now for Nexstar Network training. 

“My favorite thing about being a plumber is going to a customer’s house and solving their problem — but we don’t just stop there. We provide them with a bunch of additional solutions to prevent future issues and get their plumbing system to 100%.”


KEYWORDS: awards contractors plumbers and pipefitters technicians

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • Worker using the Milwaukee Tool SWITCH PACK drain cleaner

    Pipeline profits: Drain cleaning, pipe inspection create opportunities

    Drain cleaning and inspection services offer lucrative...
    Green Plumbing and Mechanical
    By: Nicole Krawcke
  • Uponor employee, Arturo Moreno

    The reinvestment in American manufacturing and training

    Plumbing & Mechanical Chief Editor Nicole Krawcke and...
    Plumbing News
    By: Nicole Krawcke and Natalie Forster
  • March 2024 Women in Plumbing hero image of woman engineer overlayed by circle of hexagon shapes with numbers from 1 to 10

    Celebrating 10 Influential Women in the Plumbing Industry

    Celebrating Women's History Month and Women in...
    Plumbing News
    By: Nicole Krawcke
Subscribe For Free!
  • eNewsletters
  • Online Registration
  • Subscription Customer Service
  • eMagazine
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Plumbing & Mechanical audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Plumbing & Mechanical or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • J.J. Keller CMV vehicles on road
    Sponsored byJ. J. Keller & Associates, Inc.

    The dash cam game-changer for small business safety

Popular Stories

Underfloor heating installation with drain sewer hole in bathroom close up on water floor heating.

Using hydronics to leverage time-of-use electrical rates

Watts Nexa mobile image

Behind the Wall: Where smart plumbing gets smarter

Six tankless water heaters that feed the nutraceutical manufacturer’s operations.

How to deliver large volumes of hot water quickly and intermittently

PMCE Home-X April 29 Free Webinar: From Legacy to Leadership: Preparing Your Home Services Business for the Next Generation

Events

November 13, 2024

Future Proofing MEP: Navigating the 2026 High Efficiency Water Heating Standards

Join our deep dive into DOE’s new standards so you can future-proof your MEP practice.

EARN: 0.1 ASPE CEU; 1 AIA LU/HSW; 0.1 IACET CEU*; 1 PDH

View All Submit An Event

Poll

Will business be up or down in 2025?

Do you anticipate business in 2025 to be up or down in comparison to 2024?
View Results Poll Archive

Products

The Water Came To A Stop

The Water Came To A Stop

See More Products

Download the FREE Water Conservation, Quality & Safety eBook: Plumbing Trends Increasing Safe Water Availability

Related Articles

  • Plumber of the Month: Chris Prindle

    Plumber of the Month: Chris Prindle

    See More
  • ERIC PRUSSING Field supervisor Four Seasons Plumbing, Asheville, North Carolina

    Plumber of the Month: Eric Prussing

    See More
  • Plumber of the Month: Ed Parisi

    Plumber of the Month: Ed Parisi

    See More

Events

View AllSubmit An Event
  • August 27, 2024

    Using AI to Increase Plumber Contracting Profits

    On Demand Use the power of AI to your advantage to book more jobs and gain more operational efficiencies during busy season this year.
View AllSubmit An Event
×

Keep your content unclogged with our newsletters!

Stay in the know on the latest plumbing & piping industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Supply House Times
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing