After being forced into a virtual event last year because of the COVID-19 pandemic, PHCC — National Association will host its annual PHCCCONNECT2021 conference in person later this month in Kansas City, Missouri.
Known as “The Temperature Experts,” Shelby Township, Michigan-based Koz Heating & Cooling was founded just eight years ago — the culmination of Michael Kosmalski’s dream to one day own his own HVAC company.
There’s no doubt the COVID-19 pandemic affected businesses of all types and sizes. However, as the economy continues to recover in 2021, different categories are rebounding at different rates.
Have you ever put off a conversation with a co-worker or an employee because you knew it was going to be awkward or difficult? Like giving negative feedback or overcoming workplace friction?
One of the toughest calls I receive as the owner of a public relations agency specializing in the home services industry is from a plumbing or mechanical business owner asking for my help after they find themselves, or their business, in the middle of a crisis.
Leadership is tricky in any industry. In my time serving as a leader for various service companies and as a leadership coach for countless more, I’ve learned a lot the hard way.
Neighborly’s placement at 4,345 is a result of the company’s consistent growth year-over -year, made up of more than 4,800 franchises representing 28 total brands that repair, maintain and enhance properties, united under one platform serving more than 10 million customers across nine countries.