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Home » contractors

Articles Tagged with ''contractors''

work/life balance
Guest Editorial

Stephen Dale: Improve customer relations by providing employees with a work/life balance

High demand for services and low supply of technicians has increased the chances of employee burnout.
Stephen Dale
Stephen Dale
January 7, 2022

From a very young age, we are taught the importance of having a successful career. Whether it’s our parents or a teacher, we know that by the time we reach adulthood, we will have a job. But not every job is created equal.


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Communicating with the next generation of customers
Guest Editorial

Jenelle Nappi: 5 ways to modernize our home service business

Communicating with the next generation of customers.
Jenelle Nappi
Jenelle Nappi
January 6, 2022

The home service industry is constantly evolving. Although they’re based on traditional trades like HVAC, plumbing, electrical and piping, home services are also expanding into less charted territory. Today’s homeowners are modernizing and aspiring to more eco-friendly living situations supported by radiant heating, geothermal and solar thermal energy.


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Service plumbers do not make assumptions
Service Plumbing Pros

Matt Michel: 7 things your service plumbers should know

Don’t make assumptions.
Matt Michel
Matt Michel
January 5, 2022

As business leaders, we often make assumptions about what our field service personnel know. In addition, they make their own assumptions about us. The result is they know less than we think, and think they know more than they do. Here are seven things your service plumbers should know about their profession.


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Propane tanks and outdoor temperatures
CONTRACTOR’S CORNER

Dave Yates: Propane tanks and outdoor temperatures

Another lesson learned in the school of hard knocks.
Dave Yates
Dave Yates
January 4, 2022

You ever have one of those jobs where nuisance heating system lockouts drove you crazy?


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Setbacks are next level setups
THE BLUE COLLAR COACH

Kenny Chapman: Setbacks are next level setups

Setbacks are a perception.
Kenny Chapman headshot with a white round border frame, 200x200
Kenny Chapman
January 4, 2022

Whether you’ve been in business for a week, a year or a decade, you have undoubtedly experienced more than just a few setbacks. We’ve all had major setbacks in our lives and businesses, and we generally respond to setbacks with our world-conditioned responses involving pain. We have pain, we have trauma, and we have turmoil, challenges, etc.


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ERIC PRUSSING Field supervisor Four Seasons Plumbing, Asheville, North Carolina

Plumber of the Month: Eric Prussing

December 21, 2021

 “Eric’s daily duties include facilitating weekly training sessions, observing and coaching field staff through site visits and ride-alongs, and supporting field staff with technical assistance.


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Hiller-Logo.jpg

Jimmy Hiller Honored with 'Most Admired CEOs and Their Companies' Award

December 20, 2021
UnifiedGroup.gif

Company leaders tackle communication, recruitment, cost control and more during Owners’ Forum

December 20, 2021

Owners, presidents, CEOs and more leaders from 23 Unified Group member companies nationwide flew to Puerto Rico to take part in the informative sessions and enjoy the opportunity to reconnect with friends and meet new members in a beautiful island setting.


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Linn Benton Plumbing | Albany, Oregon

Truck of the Month: A little retro representation

Linn Benton Plumbing | Albany, Oregon
Nicole Krawcke head shot 2024
Nicole Krawcke
December 20, 2021

What do logging and plumbing have in common? Jon Hatch for one. After a friend told him about a plumbing apprenticeship opening 15 years ago, Jon Hatch made the jump to the plumbing industry. 


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Bullish MrRooter

2022 plumbing industry forecast

Market predictions and expected trends for the year ahead.
Nicole Krawcke head shot 2024
Nicole Krawcke
December 13, 2021

After the past two years, the entire world — plumbing industry included — is waiting for things to return to normal. This past year gave us some normalcy with a return of in-person meetings and events; however, with this latest spike in COVID-19 cases and the continuing supply chain issues and rising material costs, normal may be a bit further away than we hope.


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