We often get consumer needs and wants confused. When water’s flowing where it should not, when the shower is cold, when the toilet does not flush, the need is obvious. Solving needs brings relief, but it does not bring loyalty. Addressing consumer wants is what leads a consumer to proclaim, “So and so is my plumber.”
We may as well face reality: COVID-19 is here to stay. What a PITA this pandemic has been. As essential workers, you haven’t been given your due. Fearlessly, or not, you have endured two years of fluctuating — often conflicting — information regarding how to remain “safe” from the virus. What the hell?
As a driven leader in a blue-collar industry, I’m sure you’re no stranger to making mistakes. If you’re at all like me, you’ve made some big mistakes throughout your career. These are not just to be expected, but I’m here to help you remember that they are absolutely necessary for your continued growth and evolution as a driven leader.
For the past 15 years, Steve Baker had a plan to start his own plumbing company. Last year, that dream was finally achieved with the opening of Gideon Plumbing in Duncan, British Columbia, Canada.
The relationship between United Plumbing and HomeServe is not a new one. United Plumbing has been a longstanding contractor in the HomeServe network for 14 years and has won numerous accolades and awards throughout the years, including the prestigious Diamond Award, awarded annually to HomeServe’s top contractor.
It’s no secret that MEP contractors deliver massive value on every project out there. In 2019 alone, MEP contractors generated 46.3% ($70 billion) of total revenue delivered by the ENR Top 600 Specialty Contractors.
After taking a year hiatus due to the COVID-19 pandemic, the 2022 AHR Expo will return in person Jan. 31 — Feb. 2 in Las Vegas. AHR Expo Show Manager Mark Stevens notes that this year’s event, in many ways, is more significant partly because of last year’s cancellation.
When I first began covering the HVAC industry almost eight years ago now, I was one of few women — if there were any others — in the room. Since that time, I have started seeing more and more women at the various industry events I attend, and I am overjoyed.
From a very young age, we are taught the importance of having a successful career. Whether it’s our parents or a teacher, we know that by the time we reach adulthood, we will have a job. But not every job is created equal.
The home service industry is constantly evolving. Although they’re based on traditional trades like HVAC, plumbing, electrical and piping, home services are also expanding into less charted territory. Today’s homeowners are modernizing and aspiring to more eco-friendly living situations supported by radiant heating, geothermal and solar thermal energy.