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Plumbing NewsPlumbing & Mechanical Contractor

Plumber of the Month: Steve DeCaire

By Jen Anesi-Brombach
Plumber of the Month: Steve DeCaire

Steve DeCaire of Service Professor, Grand Rapids, Michigan.

August 17, 2018

Name: Steve DeCaire

Title: Plumbing Service Technician

Company: Service Professor, Grand Rapids, Michigan

Website: www.serviceprofessor.com

Why he’s PM’s Plumber of the Month: “He is an exceptional employee who is goal-oriented and customer-focused. Last year, Steve was called out to a Mr. Self’s residence; he had been without running water for three years due to pipes freezing and bursting. Upon arrival, Steve realized Mr. Self was a veteran and could not afford our services. Having compassion for one of our military veterans, Steve arranged for himself and several of his plumbing teammates to spend a Saturday afternoon helping the customer. Steve and his teammates re-piped Mr. Self’s entire mobile home, installed a new water heater and a new toilet, and repaired a toilet and faucet. All labor for this project was donated by Steve and his co-workers, and materials were donated by the company. Steve also continues to be a top revenue producer in our company each year and closed out 2017 at $356,000.” — Paul Gerbasi, plumbing manager, Service Professor

Steve’s thoughts: “My favorite part of my job is helping people, exceeding their expectations and turning them into lifelong customers. It is nice to be recognized for what I do. In five years, I hope to be a master plumber, and in ten, I hope to be retired!”

 

Please take a moment to tell us about an outstanding plumbing and pipefitting technician and why they deserve to be featured as Plumbing & Mechanical’s Plumber of the Month.

KEYWORDS: awards contractors plumbers and pipefitters

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Jen Anesi-Brombach was a Chief Editor of Plumbing & Mechanical.

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    • PMC COLUMNS
      • Dave Yates: Contractor’s Corner
      • John Siegenthaler: Hydronics Workshop
      • Kenny Chapman: The Blue Collar Coach
      • Matt Michel: Service Plumbing Pros
      • Scott Secor: Heating Perceptions
  • ENGINEERS
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    • DECARBONIZATION | ELECTRIFICATION
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    • PME COLUMNS
      • Christoph Lohr: Strategic Plumbing Insights
      • David Dexter: Plumbing Talking Points
      • James Dipping: Engineer Viewpoints
      • John Seigenthaler: Renewable Heating Design
      • Lowell Manalo: Plumbing Essentials
      • Misty Guard: Guard on Compliance
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