Oct. 9
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4:30am - 9:30amALBUQUERQUE INTERNATIONAL BALLOON FIESTA® ASCENSION VIEWING WITH HOT AIR BALLOON RIDEType: Tour
Includes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club (see Mass Ascension Package for details) and balloon ride during this morning’s Mass Ascension. SOLD OUT
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5:00am - 9:30amALBUQUERQUE INTERNATIONAL BALLOON FIESTA® ASCENSION VIEWINGType: Tour
Includes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club. Fee is non-refundable
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8:00am - 1:00pmSandia Peak Tramway with Visit to Old TownType: Tour
Includes transportation from Hyatt, professional tour guide; round-trip flight on the Sandia Peak Aerial Tramway; bottled water and walking Tour of Old Town. Fee is non-refundable
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8:00am - 3:00pmQuality Service Contractors (QSC) Commercial Service Peer GroupType: QSC
By invitation only. Email qsc@phccweb.org for more details.
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10:00am - 5:00pmTour of Santa FeType: Tour
Includes transportation from the Hyatt, professional tour guide; walking tour of Santa Fe Plaza area; admission to Loretto Chapel and San Miguel Mission; bottled water on coach. Fee is non-refundable
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1:00pm - 5:00pmOld Town Albuquerque and Bosque Biking TourType: Tour
Includes transportation from the Hyatt; professional tour guide; walking tour of Old Town; Bosque Biking Tour, bottled water. Fee is non-refundable.
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1:00pm - 5:00pmTour of Old Town Albuquerque and Museum DuoType: Tour
Includes transportation, professional guide; walking tour; museum admissions. Fee is non-refundable.
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2:00pm - 5:00pmBreaking Bad RV TourType: Tour
Includes transportation from the Hyatt, tour guide, visits to sites around Albuquerque and a light meal with drink at Los Pollos Hermanos. Fee is non-refundable.
Oct. 10
- 7:30am - 5:00pmQSC Pillars Education: Business Strategy Workshop
Type: Business Management
Pillars of Success Strategic Planning, presented by QSC, take you through a deep dive into enhancing your business strategy and sharpening your strategic plan. Open to all, pre-registration req'd.
- 8:00am - 9:15amSafer Jobsites at Your Fingertips: Why Mobile Technology Should Be at the Center of Safety Management
Type: Technology
Mobile technology is radically changing...
- 8:00am - 9:15amThe Pumpkin Plan: A Simple Strategy for Growing a Remarkable Business
Type: QSC
It’s your turn to grow an award winning, explosive company!
- 9:30am - 10:30amResidential Smart Pumps – Application, Operation, Myths and Realities
Type: RPA
Variable Speed ECM circulators are wondrous things that do more - much more
- 9:30am - 10:45amHelp Wanted! Recruit & Retain Your Future
Type: Business Management
Build your team. Build your business. Build your future.
- 9:30am - 10:45amThe Roaring 20s – Silicon Valley Conquers the Construction Industry
Type: Technology
Yes, technology is revolutionizing construction…BIM, robotic layout and cloud collaboration, etc.
- 11:00am - 12:00pmPresentation: Hydronic Flooring Installation Practices and Guidelines
Type: RPA
This presentation will explore many types of hydronic flooring
- 11:00am - 12:15pm21 Ways to Increase Productivity and Profitability
Type: Business Management
We’re putting you on a fast track to success.
- 11:00am - 12:15pmLatinx! Understanding Demographics and Your Industry’s Future
Type: Business Management
Why Latinx?
- 1:30pm - 2:30pmData-Driven Decisions: How to Drive Efficiency in Your Business
Type: Business Management
Identify and evaluate key metrics
- 1:30pm - 2:30pmSelf-Funded Marketing: Stop Depending on Word-of-Mouth, Without Spending an Extra Cent
Type: Sales/Marketing
There’s no doubt … word-of-mouth is powerful
- 1:30pm - 3:45pmProviding Safety, Efficiency and Value with Hydronic Snow Melting
Type: RPA
From congested cities with limited outdoor public spaces to aging populations
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2:45pm - 3:45pmDecoded: Legislative and Regulatory Rules and RegsType: Business Management
Solved! Are the complex rules and regs coming out of the nation’s capital keeping you up at night?
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2:45pm - 3:45pmMyths, Mistakes and Concepts of Succession Planning for Family-Owned BusinessesType: Business Management
In this informative and broad-reaching session, well-respected investments financial advisor Jay Harris will share the importance of – and the how-to’s behind – a successful succession plan.
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4:00pm - 4:30pmThe Sky’s the Limit: A Local Company’s StoryType: Edutainment
Find out how his company rises above the rest
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4:30pm - 5:30pmFirst Timers Get TogetherType: Reception
Informal networking event, where you’ll start making valuable contacts and get a glimpse of what’s planned for the week.
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5:30pm - 7:30pmCONNECT 2018 Opening Reception, Sponsored by Bradford White and InSinkEratorType: Reception
Sponsored by Bradford White and InSinkErator Included with full registration
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7:30pm - 10:00pmPHCC "PAC" Event (Single)Type: Fundraiser
Additional fee. PRE-REGISTRATION REQUIRED
Oct. 11
- 8:00am - 8:45amCONNECT 2018 Opening Breakfast sponsored by Bradford White
Type: Breakfast
Included with full registration
- 8:45am - 10:00am“Jobs Aren’t ‘Sexy’ Enough? How to Attract Employees Anyway!” sponsored by Viega
Type: Keynote
Short description is not available at this time...
- 10:00am - 2:00pmProduct and Technology Showcase
Type: Trade Show
The best opportunity you’ll have all year for networking and learning…attending is a strategic investment in the growth of your company. Included with full registration
- 10:00am - 2:00pmService Contractor Solutions Pavilion - Powered by QSC
Type: QSC
The Service Contractor Solutions pavilion is your top destination in the CONNECT Product and Technology Showcase.
- 10:00am - 5:00pmService Contractor Central Powered by QSC
Type: QSC
If you’re serious about your service and repair business, the NEW Service Contractor Central, powered by QSC is for you!
- 2:15pm - 3:15pmBe the Employer of Choice: ROCKSTAR Benefits
Type: Leadership
In today’s competitive employee market, you must be the best to attract the best team.
- 2:15pm - 3:15pmGain a Competitive Advantage Through Bonding
Type: Business Management
What every contractor should know before providing a surety bond.
- 2:15pm - 3:15pmPress Tool Meets Old School
Type: Technology
If you’re not pressing in today’s busy marketplace, you’re losing...
- 2:15pm - 3:15pmQuality Service Contractors (QSC) Solution Lab: Monster Trucks
Type: Sales/Marketing
Your service vehicles and technicians
- 3:30pm - 4:30pmEfficient Water Heating: Past, Present and Future
Type: Sales/Marketing
We’re heating up the conversation!
- 3:30pm - 4:30pmQuality Service Contractors (QSC) Solution Lab: All Aboard!
Type: QSC
Don’t miss the boat!
- 3:30pm - 4:30pmSimplified: AHRI’s New Directory of Certified Product Performance
Type: Operations
We’re making your life easier!
- 3:30pm - 4:30pmUsing Technology to Improve Team Communication
Type: Technology
Come and discover Slack, an app and web-based communication tool that simplifies communication while keeping conversations organized, accessible and fun.
- 5:30pm - 7:00pmUnion-Affiliated Contractors (UAC) Networking Event
Type: Reception
Additional fee. PRE-REGISTRATION REQUIRED
Oct. 12
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7:30am - 8:45amWorkforce Development BreakfastType: Business Management
Sponsored by PHCC Education Foundation & National Auxiliary Facilitated by Tom Applegate, National Council of Local Administrators of Career and Technical Education
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9:00am - 10:15amQuality Service Contractors (QSC) Solution Lab: Lucky 7 Keys to Finding Hidden Business ProfitsType: Business Management
This will be your lucky day
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9:00am - 10:30amPHCC Annual Business Meeting, Voting and Installation of OfficersType: Meeting
Participate in the important business of your association and be part of the installation of our national PHCC, Auxiliary and AEC officers.
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10:30am - 11:30am“Stay Ahead of the Curve” sponsored by KohlerType: Keynote
Short description is not available at this time...
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1:30pm - 2:30pmQuality Service Contractors (QSC) Solution Labs: Solved: The Mystery of Your Customer AvatarType: Business Management
Solving the mystery of your customer avatar
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1:30pm - 2:45pmBusiness Ownership Transitions: A Fun and Rewarding JourneyType: Leadership
From legal and financial issues to internal management and succession!
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1:30pm - 2:45pmHow to Find and Keep Great Techs!Type: Business Management
We’ve solved the industry’s #1 problem...
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1:30pm - 2:45pmTurn Customers into Raving Fans: How to Win Them Over on the Phone and in the HomeType: Leadership
Turning customers into Raving Fans!
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4:00pm - 9:30pmPHCC Closing Event at Balloon Fiesta, Sponsored by Federated InsuranceType: Reception
Included with full registration. Closing Event at Balloon Fiesta sponsored by Federated Insurance
Oct. 13
5:00am - 9:30amALBUQUERQUE INTERNATIONAL BALLOON FIESTA® MASS ASCENSION
Type: Tour
Includes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club. Fee is non-refundable.
