Oct. 9

Oct. 10

• 7:30am - 5:00pmQSC Pillars Education: Business Strategy Workshop

  Type: Business Management

  Pillars of Success Strategic Planning, presented by QSC, take you through a deep dive into enhancing your business strategy and sharpening your strategic plan. Open to all, pre-registration req'd.

• 8:00am - 9:15amSafer Jobsites at Your Fingertips: Why Mobile Technology Should Be at the Center of Safety Management

  Type: Technology

  Mobile technology is radically changing...

• 8:00am - 9:15amThe Pumpkin Plan: A Simple Strategy for Growing a Remarkable Business

  Type: QSC

  It’s your turn to grow an award winning, explosive company!

• 9:30am - 10:30amResidential Smart Pumps – Application, Operation, Myths and Realities

  Type: RPA

  Variable Speed ECM circulators are wondrous things that do more - much more

• 9:30am - 10:45amHelp Wanted! Recruit & Retain Your Future

  Type: Business Management

  Build your team. Build your business. Build your future.

• 9:30am - 10:45amThe Roaring 20s – Silicon Valley Conquers the Construction Industry

  Type: Technology

  Yes, technology is revolutionizing construction…BIM, robotic layout and cloud collaboration, etc.

• 11:00am - 12:00pmPresentation: Hydronic Flooring Installation Practices and Guidelines

  Type: RPA

  This presentation will explore many types of hydronic flooring

• 11:00am - 12:15pm21 Ways to Increase Productivity and Profitability

  Type: Business Management

  We’re putting you on a fast track to success.

• 11:00am - 12:15pmLatinx! Understanding Demographics and Your Industry’s Future

  Type: Business Management

  Why Latinx?

• 1:30pm - 2:30pmData-Driven Decisions: How to Drive Efficiency in Your Business

  Type: Business Management

  Identify and evaluate key metrics

• 1:30pm - 2:30pmSelf-Funded Marketing: Stop Depending on Word-of-Mouth, Without Spending an Extra Cent

  Type: Sales/Marketing

  There’s no doubt … word-of-mouth is powerful

• 1:30pm - 3:45pmProviding Safety, Efficiency and Value with Hydronic Snow Melting

  Type: RPA

  From congested cities with limited outdoor public spaces to aging populations

• 2:45pm - 3:45pmDecoded: Legislative and Regulatory Rules and Regs

  Type: Business Management

  Solved! Are the complex rules and regs coming out of the nation’s capital keeping you up at night?

   
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  2:45pm - 3:45pmMyths, Mistakes and Concepts of Succession Planning for Family-Owned Businesses

  Type: Business Management

  In this informative and broad-reaching session, well-respected investments financial advisor Jay Harris will share the importance of – and the how-to’s behind – a successful succession plan.

   
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  4:00pm - 4:30pmThe Sky’s the Limit: A Local Company’s Story

  Type: Edutainment

  Find out how his company rises above the rest

   
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  4:30pm - 5:30pmFirst Timers Get Together

  Type: Reception

  Informal networking event, where you’ll start making valuable contacts and get a glimpse of what’s planned for the week.

   
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  5:30pm - 7:30pmCONNECT 2018 Opening Reception, Sponsored by Bradford White and InSinkErator

  Type: Reception

  Sponsored by Bradford White and InSinkErator Included with full registration

   
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  7:30pm - 10:00pmPHCC "PAC" Event (Single)

  Type: Fundraiser

  Additional fee. PRE-REGISTRATION REQUIRED

Oct. 11

• 8:00am - 8:45amCONNECT 2018 Opening Breakfast sponsored by Bradford White

  Type: Breakfast

  Included with full registration

• 8:45am - 10:00am“Jobs Aren’t ‘Sexy’ Enough? How to Attract Employees Anyway!” sponsored by Viega

  Type: Keynote

  Short description is not available at this time...

• 10:00am - 2:00pmProduct and Technology Showcase

  Type: Trade Show

  The best opportunity you’ll have all year for networking and learning…attending is a strategic investment in the growth of your company. Included with full registration

• 10:00am - 2:00pmService Contractor Solutions Pavilion - Powered by QSC

  Type: QSC

  The Service Contractor Solutions pavilion is your top destination in the CONNECT Product and Technology Showcase.

• 10:00am - 5:00pmService Contractor Central Powered by QSC

  Type: QSC

  If you’re serious about your service and repair business, the NEW Service Contractor Central, powered by QSC is for you!

• 2:15pm - 3:15pmBe the Employer of Choice: ROCKSTAR Benefits

  Type: Leadership

  In today’s competitive employee market, you must be the best to attract the best team.

• 2:15pm - 3:15pmGain a Competitive Advantage Through Bonding

  Type: Business Management

  What every contractor should know before providing a surety bond.

• 2:15pm - 3:15pmPress Tool Meets Old School

  Type: Technology

  If you’re not pressing in today’s busy marketplace, you’re losing...

• 2:15pm - 3:15pmQuality Service Contractors (QSC) Solution Lab: Monster Trucks

  Type: Sales/Marketing

  Your service vehicles and technicians

• 3:30pm - 4:30pmEfficient Water Heating: Past, Present and Future

  Type: Sales/Marketing

  We’re heating up the conversation!

• 3:30pm - 4:30pmQuality Service Contractors (QSC) Solution Lab: All Aboard!

  Type: QSC

  Don’t miss the boat!

• 3:30pm - 4:30pmSimplified: AHRI’s New Directory of Certified Product Performance

  Type: Operations

  We’re making your life easier!

• 3:30pm - 4:30pmUsing Technology to Improve Team Communication

  Type: Technology

  Come and discover Slack, an app and web-based communication tool that simplifies communication while keeping conversations organized, accessible and fun.

• 5:30pm - 7:00pmUnion-Affiliated Contractors (UAC) Networking Event

  Type: Reception

  Additional fee. PRE-REGISTRATION REQUIRED

Oct. 12

• 7:30am - 8:45amWorkforce Development Breakfast

  Type: Business Management

  Sponsored by PHCC Education Foundation & National Auxiliary Facilitated by Tom Applegate, National Council of Local Administrators of Career and Technical Education

   
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  9:00am - 10:15amQuality Service Contractors (QSC) Solution Lab: Lucky 7 Keys to Finding Hidden Business Profits

  Type: Business Management

  This will be your lucky day

   
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  9:00am - 10:30amPHCC Annual Business Meeting, Voting and Installation of Officers

  Type: Meeting

  Participate in the important business of your association and be part of the installation of our national PHCC, Auxiliary and AEC officers.

   
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  10:30am - 11:30am“Stay Ahead of the Curve” sponsored by Kohler

  Type: Keynote

  Short description is not available at this time...

   
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  1:30pm - 2:30pmQuality Service Contractors (QSC) Solution Labs: Solved: The Mystery of Your Customer Avatar

  Type: Business Management

  Solving the mystery of your customer avatar

   
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  1:30pm - 2:45pmBusiness Ownership Transitions: A Fun and Rewarding Journey

  Type: Leadership

  From legal and financial issues to internal management and succession!

   
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  1:30pm - 2:45pmHow to Find and Keep Great Techs!

  Type: Business Management

  We’ve solved the industry’s #1 problem...

   
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  1:30pm - 2:45pmTurn Customers into Raving Fans: How to Win Them Over on the Phone and in the Home

  Type: Leadership

  Turning customers into Raving Fans!

   
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  4:00pm - 9:30pmPHCC Closing Event at Balloon Fiesta, Sponsored by Federated Insurance

  Type: Reception

  Included with full registration. Closing Event at Balloon Fiesta sponsored by Federated Insurance

Oct. 13

5:00am - 9:30amALBUQUERQUE INTERNATIONAL BALLOON FIESTA® MASS ASCENSION

Type: Tour

Includes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club. Fee is non-refundable.