
PHCC releases CONNECT 2018 session schedule
The annual event is co-locating with RSES Oct. 10-12 in Albuquerque, New Mexico
Oct. 9
- 
	4:30am - 9:30amALBUQUERQUE INTERNATIONAL BALLOON FIESTA® ASCENSION VIEWING WITH HOT AIR BALLOON RIDEType: TourIncludes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club (see Mass Ascension Package for details) and balloon ride during this morning’s Mass Ascension. SOLD OUT 
- 
	5:00am - 9:30amALBUQUERQUE INTERNATIONAL BALLOON FIESTA® ASCENSION VIEWINGType: TourIncludes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club. Fee is non-refundable 
- 
	8:00am - 1:00pmSandia Peak Tramway with Visit to Old TownType: TourIncludes transportation from Hyatt, professional tour guide; round-trip flight on the Sandia Peak Aerial Tramway; bottled water and walking Tour of Old Town. Fee is non-refundable 
- 
	8:00am - 3:00pmQuality Service Contractors (QSC) Commercial Service Peer GroupType: QSCBy invitation only. Email qsc@phccweb.org for more details. 
- 
	10:00am - 5:00pmTour of Santa FeType: TourIncludes transportation from the Hyatt, professional tour guide; walking tour of Santa Fe Plaza area; admission to Loretto Chapel and San Miguel Mission; bottled water on coach. Fee is non-refundable 
- 
	1:00pm - 5:00pmOld Town Albuquerque and Bosque Biking TourType: TourIncludes transportation from the Hyatt; professional tour guide; walking tour of Old Town; Bosque Biking Tour, bottled water. Fee is non-refundable. 
- 
	1:00pm - 5:00pmTour of Old Town Albuquerque and Museum DuoType: TourIncludes transportation, professional guide; walking tour; museum admissions. Fee is non-refundable. 
- 
	2:00pm - 5:00pmBreaking Bad RV TourType: TourIncludes transportation from the Hyatt, tour guide, visits to sites around Albuquerque and a light meal with drink at Los Pollos Hermanos. Fee is non-refundable. 
Oct. 10
- 7:30am - 5:00pmQSC Pillars Education: Business Strategy Workshop
	Type: Business Management Pillars of Success Strategic Planning, presented by QSC, take you through a deep dive into enhancing your business strategy and sharpening your strategic plan. Open to all, pre-registration req'd. 
- 8:00am - 9:15amSafer Jobsites at Your Fingertips: Why Mobile Technology Should Be at the Center of Safety Management
	Type: Technology Mobile technology is radically changing... 
- 8:00am - 9:15amThe Pumpkin Plan: A Simple Strategy for Growing a Remarkable Business
	Type: QSC It’s your turn to grow an award winning, explosive company! 
- 9:30am - 10:30amResidential Smart Pumps – Application, Operation, Myths and Realities
	Type: RPA Variable Speed ECM circulators are wondrous things that do more - much more 
- 9:30am - 10:45amHelp Wanted! Recruit & Retain Your Future
	Type: Business Management Build your team. Build your business. Build your future. 
- 9:30am - 10:45amThe Roaring 20s – Silicon Valley Conquers the Construction Industry
	Type: Technology Yes, technology is revolutionizing construction…BIM, robotic layout and cloud collaboration, etc. 
- 11:00am - 12:00pmPresentation: Hydronic Flooring Installation Practices and Guidelines
	Type: RPA This presentation will explore many types of hydronic flooring 
- 11:00am - 12:15pm21 Ways to Increase Productivity and Profitability
	Type: Business Management We’re putting you on a fast track to success. 
- 11:00am - 12:15pmLatinx! Understanding Demographics and Your Industry’s Future
	Type: Business Management Why Latinx? 
- 1:30pm - 2:30pmData-Driven Decisions: How to Drive Efficiency in Your Business
	Type: Business Management Identify and evaluate key metrics 
- 1:30pm - 2:30pmSelf-Funded Marketing: Stop Depending on Word-of-Mouth, Without Spending an Extra Cent
	Type: Sales/Marketing There’s no doubt … word-of-mouth is powerful 
- 1:30pm - 3:45pmProviding Safety, Efficiency and Value with Hydronic Snow Melting
	Type: RPA From congested cities with limited outdoor public spaces to aging populations 
- 
	2:45pm - 3:45pmDecoded: Legislative and Regulatory Rules and RegsType: Business ManagementSolved! Are the complex rules and regs coming out of the nation’s capital keeping you up at night? 
- 
	2:45pm - 3:45pmMyths, Mistakes and Concepts of Succession Planning for Family-Owned BusinessesType: Business ManagementIn this informative and broad-reaching session, well-respected investments financial advisor Jay Harris will share the importance of – and the how-to’s behind – a successful succession plan. 
- 
	4:00pm - 4:30pmThe Sky’s the Limit: A Local Company’s StoryType: EdutainmentFind out how his company rises above the rest 
- 
	4:30pm - 5:30pmFirst Timers Get TogetherType: ReceptionInformal networking event, where you’ll start making valuable contacts and get a glimpse of what’s planned for the week. 
- 
	5:30pm - 7:30pmCONNECT 2018 Opening Reception, Sponsored by Bradford White and InSinkEratorType: ReceptionSponsored by Bradford White and InSinkErator Included with full registration 
- 
	7:30pm - 10:00pmPHCC "PAC" Event (Single)Type: FundraiserAdditional fee. PRE-REGISTRATION REQUIRED 
Oct. 11
- 8:00am - 8:45amCONNECT 2018 Opening Breakfast sponsored by Bradford White
	Type: Breakfast Included with full registration 
- 8:45am - 10:00am“Jobs Aren’t ‘Sexy’ Enough? How to Attract Employees Anyway!” sponsored by Viega
	Type: Keynote Short description is not available at this time... 
- 10:00am - 2:00pmProduct and Technology Showcase
	Type: Trade Show The best opportunity you’ll have all year for networking and learning…attending is a strategic investment in the growth of your company. Included with full registration 
- 10:00am - 2:00pmService Contractor Solutions Pavilion - Powered by QSC
	Type: QSC The Service Contractor Solutions pavilion is your top destination in the CONNECT Product and Technology Showcase. 
- 10:00am - 5:00pmService Contractor Central Powered by QSC
	Type: QSC If you’re serious about your service and repair business, the NEW Service Contractor Central, powered by QSC is for you! 
- 2:15pm - 3:15pmBe the Employer of Choice: ROCKSTAR Benefits
	Type: Leadership In today’s competitive employee market, you must be the best to attract the best team. 
- 2:15pm - 3:15pmGain a Competitive Advantage Through Bonding
	Type: Business Management What every contractor should know before providing a surety bond. 
- 2:15pm - 3:15pmPress Tool Meets Old School
	Type: Technology If you’re not pressing in today’s busy marketplace, you’re losing... 
- 2:15pm - 3:15pmQuality Service Contractors (QSC) Solution Lab: Monster Trucks
	Type: Sales/Marketing Your service vehicles and technicians 
- 3:30pm - 4:30pmEfficient Water Heating: Past, Present and Future
	Type: Sales/Marketing We’re heating up the conversation! 
- 3:30pm - 4:30pmQuality Service Contractors (QSC) Solution Lab: All Aboard!
	Type: QSC Don’t miss the boat! 
- 3:30pm - 4:30pmSimplified: AHRI’s New Directory of Certified Product Performance
	Type: Operations We’re making your life easier! 
- 3:30pm - 4:30pmUsing Technology to Improve Team Communication
	Type: Technology Come and discover Slack, an app and web-based communication tool that simplifies communication while keeping conversations organized, accessible and fun. 
- 5:30pm - 7:00pmUnion-Affiliated Contractors (UAC) Networking Event
	Type: Reception Additional fee. PRE-REGISTRATION REQUIRED 
Oct. 12
- 
	7:30am - 8:45amWorkforce Development BreakfastType: Business ManagementSponsored by PHCC Education Foundation & National Auxiliary Facilitated by Tom Applegate, National Council of Local Administrators of Career and Technical Education 
- 
	9:00am - 10:15amQuality Service Contractors (QSC) Solution Lab: Lucky 7 Keys to Finding Hidden Business ProfitsType: Business ManagementThis will be your lucky day 
- 
	9:00am - 10:30amPHCC Annual Business Meeting, Voting and Installation of OfficersType: MeetingParticipate in the important business of your association and be part of the installation of our national PHCC, Auxiliary and AEC officers. 
- 
	10:30am - 11:30am“Stay Ahead of the Curve” sponsored by KohlerType: KeynoteShort description is not available at this time... 
- 
	1:30pm - 2:30pmQuality Service Contractors (QSC) Solution Labs: Solved: The Mystery of Your Customer AvatarType: Business ManagementSolving the mystery of your customer avatar 
- 
	1:30pm - 2:45pmBusiness Ownership Transitions: A Fun and Rewarding JourneyType: LeadershipFrom legal and financial issues to internal management and succession! 
- 
	1:30pm - 2:45pmHow to Find and Keep Great Techs!Type: Business ManagementWe’ve solved the industry’s #1 problem... 
- 
	1:30pm - 2:45pmTurn Customers into Raving Fans: How to Win Them Over on the Phone and in the HomeType: LeadershipTurning customers into Raving Fans! 
- 
	4:00pm - 9:30pmPHCC Closing Event at Balloon Fiesta, Sponsored by Federated InsuranceType: ReceptionIncluded with full registration. Closing Event at Balloon Fiesta sponsored by Federated Insurance 
Oct. 13
5:00am - 9:30amALBUQUERQUE INTERNATIONAL BALLOON FIESTA® MASS ASCENSION
Type: Tour
Includes transportation from the Hyatt, admission to Fiesta Park and Chaser’s Club. Fee is non-refundable.