Items Tagged with 'business planning'

Feedback from the survey continues to inform how AD evolves its workplace experience. Over the past year, this has included enhancements to benefits and wellness offerings, a continued focus on recognizing associate contributions, and expanded access to professional development opportunities

Emergency demand will always be part of plumbing and mechanical work. Systems fail. Weather intervenes. Customers need help quickly. But treating urgency as an emotional reflex rather than a validated signal creates inefficiencies that compound as organizations scale.  

Artificial intelligence won't fix broken workflows. It will simply expose them, says Powerhouse Consulting Group's Jenny Benbrook.

In a hyper-competitive market, talent poaching happens instantly. Salary matches provide short-term retention, but fail to build long-term loyalty. The true competitive advantage comes from the daily workplace experience.  

Whatever the reason, preparing to sell the company you have created and managed is a major decision that requires careful planning.

When a homeowner under 50 opens ChatGPT, Claude, Perplexity, or Google AI Overviews and asks "my AC stopped working — who do I call" or "best plumber in my city," the answer is almost never one of the 230,000 small or independent contractors in the U.S. 

Baton helps HVACR business owners navigate the complexities of valuation, buyer matching, and ownership transition.

 Instead of focusing solely on closing out a dispatch, companies should be intentional about building relationships: communicating proactively, documenting their work, and checking back in even after the invoice is paid.

When Ryan Edgington began exploring the value of Oxford Plumbing & Heating out of curiosity, the third-generation owner navigated the sale of a deeply rooted community business while preserving its people-first values. 

People from all over the world came together with a shared purpose: to learn, grow, and help one another succeed. I sat with plumbers from Georgia during one session, and over lunch, I joined a group from Wisconsin. We talked about everything from the unique challenges of running a business in different regions to funny on-the-job stories that reminded us all why we love this industry.