Items Tagged with 'data and analytics'

ServiceTitan released its The Update: 2026 State of AI in the Trades report, revealing that contractors are increasingly focused on how to effectively implement AI and translate its productivity benefits into measurable business results.

Online estimates are often the first reference point homeowners use when researching a repair or upgrade. But those figures can vary widely from the actual cost of having the work completed by a licensed professional.

The latest numbers indicate that residential demand remains under pressure, particularly for electric storage water heaters, while commercial shipments present a more mixed picture. 

The latest numbers show that water heater shipments continued to soften in April, reflecting many of the same economic pressures affecting residential construction and remodeling activity. 

A data-driven ranking of the cities most likely to hand new residents a plumbing emergency, and the ones that offer more peace of mind.

Plumbing remains a stable and essential career, but the competition for talent is increasing. Contractors who understand regional wage trends and adjust accordingly will be better positioned to attract and retain the workforce they need.

Phone calls are far from obsolete; Invoca’s 2025 Call Conversion Industry Benchmarks Report reveals that 37% of phone leads convert during the call, and 61% of callers speak directly with a representative.

ABC’s latest data shows construction backlog rose to 8.7 months in April, the highest since September 2023, even as contractors face rising material costs and uncertain sales outlooks.

For those not directly connected to the field service industry, it might be surprising to learn that many technicians in this space do not have the tools or information available to make quotes on the spot and still struggle with finding transparent solutions for scheduling — resulting in delays and lost business.

By now, you may have heard that by July 2023, Google Analytics is shutting down for good, as Google replaces the analytics service with GA4. Why is this happening, and what does it mean for tracking my website analytics?