Articles by Frank Blau

Anyone in the service business without a c.o.d. policy ought to have his head examined.

The "going rate" is not sound numbers crunching.

Some businesses are better described as expensive hobbies.

How do you become a multi-multi-multi-millionaire at age 31? Read on.

When priced and handled right, these extras become marketing tools.

All I want for Christmas is some comparable compensation

for the people of our industry.

Ideally, the decisions you make in your business should be based on empirical evidence.

The modern generation seems not so intent upon continuing the family legacy.

People will pay more for priority service, even when they know other firms will do it cheaper.

A bill is out there to provide tax credits for training apprentices. But why does that make them want to work for us, asks Frank Blau?