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A home in New Hampshire offers a glimpse of how the landscape might be changing within the next decade.

Two-way texting, when a customer can proactively text your business and receive a response or have an entire digital conversation, offers a way to bolster client communication and as a result, satisfaction.

A successful home service franchise offers sales and marketing systems similar to those employed by large companies. These systems can be easily implemented and replicated over and over again.

Within the halls of our recent meetings, the RPA community witnessed a defining moment. Committees were not just formed; they were crafted as engines of change.

Skilled trades offer an excellent opportunity for veterans to build a successful and fulfilling career enabling them to transition to civilian life.

I do not fully agree with the statement about the quality decline in the plumbing industry. A couple of bad installations do not define the entire plumbing contractor industry. How do we fix it?

It only takes a little effort to out-recruit the competition. Here are nine ways to become a better recruiter.

How are you polishing your technical skills? How are you taking those next steps in your career? How are you positioning yourself for new opportunities? For me, it’s in-person, in the office.

Radiant heating and cooling systems are not new to the North American market, but there’s a strong trend toward incorporating both, especially for tightly controlled environments such as commercial spaces.

Ruby’s Inn was awarded with an Energy for Everyone Hero Award by the Propane Education & Research Council (PERC).