Two-way texting, when a customer can proactively text your business and receive a response or have an entire digital conversation, offers a way to bolster client communication and as a result, satisfaction.
A successful home service franchise offers sales and marketing systems similar to those employed by large companies. These systems can be easily implemented and replicated over and over again.
Within the halls of our recent meetings, the RPA community witnessed a defining moment. Committees were not just formed; they were crafted as engines of change.
I do not fully agree with the statement about the quality decline in the plumbing industry. A couple of bad installations do not define the entire plumbing contractor industry. How do we fix it?
How are you polishing your technical skills? How are you taking those next steps in your career? How are you positioning yourself for new opportunities? For me, it’s in-person, in the office.