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Use these ideas to make employees productive and your company profitable.

The “Business of Contracting” articles Frank wrote for this magazine for almost two decades were indeed helpful to thousands upon thousands of readers, but that’s just the tip of the iceberg.

PM staffers came up with this list of people whom we’d like to thank for their service to the industry.

How two women saved a New York City plumbing company.

Every plumbing contractor has to start thinking about green building and green plumbing. While the green building movement is politically correct, it can also be pragmatic when you think in terms of our children's future.

"A promise which the promissor should reasonably expect to induce action or forbearance of a definite and substantial character on the part of the promissee (the one to whom the promise is made) and which does induce such action or forbearance is binding if injustice can be avoided only by enforcement of the promise."

Referrals can be the cheapest form of advertising. They can also be the most expensive form of advertising. Why? When you do a good job, a few people may talk about it to their friends, relatives, and neighbors.

Showrooms 101

The distinction between variable costs and fixed costs is necessary to address basic questions.

The ability of a plumbing company to offer a full range of services to customers means a stronger bottom line for your firm and more repeat business from satisfied customers.