Marketing in the service call Adams Hudson June 22, 2015 Four important steps in nurturing new relationships with your customers. Read More
7 tips to find the right accountant In any small business, the right accountant functions almost like a partner. June 22, 2015 Do your homework to find the right fit for both of you. Read More
Five steps to being effective and friendly Effective management: leader or friend? Al Levi June 22, 2015 The line between leadership and friendship can be crossed — carefully.Read More
Stop losing customers Kenny Chapman June 2, 2015 Create a service experience that prevents them from straying.Read More
Follow up for an endless stream of sales Adams Hudson May 29, 2015 Following up with the customer is essential to this process.Read More
Using industry resources to manage your business profitably The groups listed here range from national associations to best practices groups to franchise companies. Kelly Faloon May 21, 2015 Use the resources of these groups to manage your business profitably and you’ll create a successful company.Read More
The importance of positive thinking in business I never made a putt I didn’t think was going in. Al Levi May 21, 2015 When I was learning to be a technician, it wasn’t my skills that would sabotage me; it was my fear and negative thinking.Read More
Monitor your business plan In the service business, it can be feast or famine. Jim Hamilton April 27, 2015 Understand your seasonality and adjust your action items.Read More
How to Increase online reviews Why don’t more reviews get posted online? Kenny Chapman April 27, 2015 Help your techs become comfortable asking for reviews.Read More
An overlooked marketing secret A lot of contractors act as if “staying in touch” is a principle they’ve never heard of. Adams Hudson April 27, 2015 Three techniques to keep in contact with your customers.Read More