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Jay Gould resigns from American Standard

Steve Delarge has been named acting CEO.

January 6, 2015

No other changes in leadership have been announced.

Brian Ragone named Apollo Valves senior VP of sales and marketing

Most recently he was the director of Americas for Tyco Mechanical Products.

December 30, 2014

Aalberts Industries North American Division appointed Brian Ragone in the newly created role of senior vice president of sales and marketing for Conbraco and Elkhart Products.

Will, estate plan are essential for the survival of your business

7 Power Blog

December 9, 2014

I was 25 years old and my dad’s instructions to me and to my older brothers were to have an estate plan done and make a will.

Maintaining high-quality standards for your technicians

December 9, 2014

Have you ever taken the time to think about the relationship between being an expert in your customers' homes and how that affects their buying experiences?

Customer service: The good, the bad and the ugly

December 9, 2014

I just flew back from a speaking engagement. It was a rewarding and fun time, but as small as this part of my business life (speaking) can be, it was exhausting.

Make sure your customers understand exactly what you do for them

November 25, 2014

Make sure your customers understand exactly what you do for them.

The importance of a sales process for your service business

We all crave process when it comes to dealing with professionals.

November 1, 2014

Experience more consistent results and better long-term customer relationships.

PM Profile: Tindall & Ranson Plumbing and Heating’s Kevin Tindall

PHCC’s education, training and networking opportunities allow members to stay ahead of the competition.

Nadia Askar

November 1, 2014

New PHCC president to focus on better communication and increased education.

Use a weekly quick ratio to help manage the cash in your business

Go with the flow.

October 27, 2014

Use a weekly quick ratio to help manage your cash.

6 tips to recover lost sales

Lack of a good customer follow-up system could be costing you money

October 27, 2014

The lack of a good follow-up system could be costing you thousands of dollars a year.

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