Business Management

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Follow these rules to make sure you don’t fall into a social media trap.

Option Sheets are a communication tool between technician and customer.

When it comes to marketing, your greatest asset is one that’s oftentimes underutilized.

The net effect is when you don’t dress like a professional, you don’t get paid like a professional.

Take advantage of what these groups offer to make your company top-of-mind with customers.

When you look at the profit-and-loss statement, ask yourself what stands out to you.

Stand out from the competition with an effective newsletter.

We tend to think because someone is exceptional at sales, he will automatically be an effective manager.

It’s only a business when you make money at it.

Are you one of those contractors who believes if you service a customer once and do a great job, he’ll remember you forever? I wish it was true. Instead, studies show 55% of the customers you lose leave you because you paid them no attention.